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Hi

From the message it seems to be a temporary problem. Maybe you can try again tomorrow.
Else the mail you used is correct and they usually reply within 1 or 2 days. At least that's my experience.

How does that work? I don't see a "race" item in my-e-training mobile.

Is it like we all ride the same video/map/route more or less at the same time and at the end we see the final result? Or as in other apps it is a special feature where we can see live where we stand wrt others?

Ah yes, I haven't thought about it but I got that as well the first time I connected.

Thanks for the explanation. Now that makes sense!

Bonjour Laetitia

C'est un Android ou iPhone ? Un modèle récent ?
Si ça ne fonctionne pas il faudra peut être contacter le support directement, par mail.

Yes I agree. I need to double check but I think in my garmin 530 I didn't divide.
As you said, as long as it works!

The same imported in rouvy.




Is there a setting in my e training to keep all gps positions and not filter them?

I'm not sure this is still valid for all trainers. I have a suito and in garmin, zwift, rouvy I input the circumference directly and it works fine. I didn't need to divide.

Zumo and direto might still require it.

Hi

You should contact the support directly. They will surely have spare parts for you.

Any body has already imported a route?
Below what I get in myEtraining versus what I get in garmin (exact route) or even in naviki (not perfect, yet better than myEtraining)