Search found 2775 matches

by Elite Admin S
Fri Feb 16, 2018 12:36 pm
Forum: Qubo Digital / Novo Smart
Topic: Novo smart not adjusting resistance
Replies: 1
Views: 4973

Re: Novo smart not adjusting resistance

It may be necessary to replace the electronic board.
Please contact the customer care at real@elite-it.com

Regards
by Elite Admin S
Fri Feb 16, 2018 12:33 pm
Forum: Misuro
Topic: Misuro battery life and conncection
Replies: 3
Views: 13612

Re: Misuro battery life and conncection

It seems a problem on the misuro.
Please contact the customer care at real@elite-it.com

Regards
by Elite Admin S
Fri Feb 16, 2018 12:30 pm
Forum: Real Software
Topic: Problemi reali software
Replies: 27
Views: 74714

Re: Problemi reali software

@matteodeleo,

apra il software my e-training e selezioni l'icona di contatto. Ci sono le istruzioni per inviarci i dati relativi alla sua installazione.
Scriva al customer care come indicato, spiegando la situazione.

Saluti
by Elite Admin S
Fri Feb 16, 2018 12:26 pm
Forum: Real trainers
Topic: Oil loss - Real Turbo Muin B+
Replies: 17
Views: 31937

Re: Oil loss - Real Turbo Muin B+

Hi

I'm sorry, I cannot find any mail from you in the email service of our customer care.
Did you use a different email? Can you tell me so I can check?

Regards
by Elite Admin S
Fri Feb 16, 2018 12:22 pm
Forum: Direto, Direto X, Direto XR
Topic: Settare valore circonferenza su Direto
Replies: 17
Views: 44200

Re: Settare valore circonferenza su Direto

Le consiglio di contattare Garmin direttamente per dettagli su questo parametro e su come fare il pairing con un trainer fe-c

Saluti
by Elite Admin S
Fri Feb 16, 2018 11:53 am
Forum: Drivo & Drivo II
Topic: Drivo calibration ?
Replies: 31
Views: 71331

Re: Drivo calibration ?

Hi

Please contact the customer care at real@elite-it.com specifying the serial number of the trainer and explicating the situation

Regards
by Elite Admin S
Fri Feb 16, 2018 11:52 am
Forum: Trainers general discussion
Topic: Elite Rampa Problems Unit
Replies: 1
Views: 4542

Re: Elite Rampa Problems Unit

Please contact the customer care at real@elite-it.com, as it seems a mechanical issue.

Regards
by Elite Admin S
Fri Feb 16, 2018 11:51 am
Forum: Other Trainers
Topic: Quick Motion Rollers
Replies: 8
Views: 37569

Re: Quick Motion Rollers

Quick motion is a multilevel trainer. As for all the trainers of this type, misuro is not capable to "sense" which level you set on the trainer. So, it cannot send power out. You should be able to connect it to Zwift as a speed & classical trainer. But you have to set a circumference v...
by Elite Admin S
Fri Feb 16, 2018 11:42 am
Forum: My e-training
Topic: Device Selection
Replies: 7
Views: 9498

Re: Device Selection

To connect to the trainer via ant+, you need a usb ant+ dongle.
Do you have one?

Regards
by Elite Admin S
Fri Feb 16, 2018 11:41 am
Forum: Real trainers
Topic: No interactive resistance on e-motion smart rollers
Replies: 1
Views: 4131

Re: No interactive resistance on e-motion smart rollers

Please contact the customer care at real@elite-it.com

regards

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