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Hi My e-training Desktop, our new software, has various improvements compared to our old Real software. For example, in Real software now geolocated courses are no more available. Also, the FTP test has never been present in Real. In Real, it was not possible to connect external power sensor, also. ...

Data la situazione, consiglio di contattare il servizio di assistenza tecnica per approfondire la situazione.
Scriva all'indirizzo myetraining@elite-it.com

Saluti

1 flash for the Mag 8.
Here's the email to contact the customer care: myetraining@elite-it.com

regards

Hi You can use a ant+ speed&cadence sensor, no problem. If the sensor is working properly and the configuration is correct, you shouldn't have any issue with the software. Please contact our customer care at myetraining@elite-it.com, adding all the information related to the configuration you've...

Guys,

if you have any strange noise from the trainer, contact our customer care at myetraining@elite-it.com and send us a short video in which we can hear the noise and understand the possible cause

Regards

Provate a disinstallare il software completamente e reinstallarlo scaricando il file di installazione direttamente dal nostro sito:
https://www.elite-it.com/it/prodotti/ap ... e-training

Se ancora ci fossero problemi, contattateci all'indirizzo myetraining@elite-it.com

Contact the customer care at myetraining@elite-it.com for any hardware issue.

Regards

I see that you're already in contact with our customer care, please go on with the assistance there

Regards

Non dovrebbe avere problemi a connettersi. Si assicuri che il trainer non sia ancora connesso al pc. Provi in questo modo: - tolga la batteria dal misuro (e approfitti per verificarne il livello, in quanto il livello di carica necessario per far riconoscere il trainer è inferiore a quello per farlo ...

Are you using any sensor on your Volare?
Are you using Misuro B+?
If it is so, please check number of flashes set on the misuro, position (orientation is important) and configuration in the app.
If all seems correct, contact us at myetraining@elite-it.com

Regards