Hi guys
I confirm you that the bug has been fixed.
Regards
Search found 2773 matches
- Mon Nov 20, 2023 8:46 am
- Forum: My e-training
- Topic: my e-training for MAC OS has been broken for a month
- Replies: 2
- Views: 4718
- Mon Nov 20, 2023 8:45 am
- Forum: My e-training
- Topic: agg. myEtraining macos non funziona più
- Replies: 5
- Views: 12725
Re: agg. myEtraining macos non funziona più
Hi
I confirm that the problem is fixed.
If you still have any issue about this, please contact the support:
https://support.elite-it.com/en/ticket
I confirm that the problem is fixed.
If you still have any issue about this, please contact the support:
https://support.elite-it.com/en/ticket
- Mon Nov 20, 2023 8:21 am
- Forum: Direto, Direto X, Direto XR
- Topic: Resistance simulation unrealistically high? (Direto XR)
- Replies: 5
- Views: 10581
Re: Resistance simulation unrealistically high? (Direto XR)
It's necessary to investigate further and to do some test.
Please contact the support, the guys there will help you:
https://support.elite-it.com/en/ticket
Please contact the support, the guys there will help you:
https://support.elite-it.com/en/ticket
- Mon Nov 13, 2023 3:19 pm
- Forum: My e-training
- Topic: Qubo smart B+ does not connect to my e-training with ANT+
- Replies: 3
- Views: 9535
Re: Qubo smart B+ does not connect to my e-training with ANT+
Please contact the support to solve the problem:
https://support.elite-it.com/en/ticket
https://support.elite-it.com/en/ticket
- Mon Nov 13, 2023 8:03 am
- Forum: Direto, Direto X, Direto XR
- Topic: Inconsistent resistance on Direto XR
- Replies: 1
- Views: 3901
Re: Inconsistent resistance on Direto XR
Hi Jonathan
Is it possible that you've paired the trainer to two different devices? Do you perhaps have some applications still active in the background?
This would explain the inconsisten resistance value.
Is it possible that you've paired the trainer to two different devices? Do you perhaps have some applications still active in the background?
This would explain the inconsisten resistance value.
- Mon Nov 13, 2023 7:56 am
- Forum: Drivo & Drivo II
- Topic: Factory reset a Direto?
- Replies: 5
- Views: 16184
Re: Factory reset a Direto?
Hi kubatmartin999
It may be a problem on the internal motor or on the electronic circuit board.
Please contact the support at this link:
https://support.elite-it.com/en/ticket
It may be a problem on the internal motor or on the electronic circuit board.
Please contact the support at this link:
https://support.elite-it.com/en/ticket
- Tue Nov 07, 2023 12:02 pm
- Forum: Direto, Direto X, Direto XR
- Topic: Direto X Broken Step Motor/ERG Mode
- Replies: 3
- Views: 4765
Re: Direto X Broken Step Motor/ERG Mode
Please contact the support:
https://support.elite-it.com/en/ticket
https://support.elite-it.com/en/ticket
- Tue Nov 07, 2023 11:52 am
- Forum: Direto, Direto X, Direto XR
- Topic: Calibration not succesful
- Replies: 10
- Views: 7771
Re: Calibration not succesful
I understand your frustration and I appreciate your feedback.
Please write to the support again.
Our team is currently hard at work on a new update, and your valuable input, along with your data, could greatly assist in getting the problem sorted out swiftly. Thanks for being a part of our community!
Please write to the support again.
Our team is currently hard at work on a new update, and your valuable input, along with your data, could greatly assist in getting the problem sorted out swiftly. Thanks for being a part of our community!
- Tue Nov 07, 2023 11:44 am
- Forum: My e-training
- Topic: Training test
- Replies: 1
- Views: 3672
Re: Training test
Buongiorno Mi dispiace per l'accaduto. Per capire meglio cosa è andato storto nella fase di generazione degli allenamenti, è necessario analizzare i dati del test. Le chiedo cortesemente di contattare il nostro servizio di assistenza, in questo modo i colleghi potranno richiederle i file dei test se...
- Tue Nov 07, 2023 11:41 am
- Forum: Third Party Applications and non Elite devices
- Topic: registrazione rullo
- Replies: 1
- Views: 3441
Re: registrazione rullo
Did you already check in your spam folder?
If you still cannot find it, please contact the support specifying the serial number of the trainer and account used in the registration:
https://support.elite-it.com/en/ticket
If you still cannot find it, please contact the support specifying the serial number of the trainer and account used in the registration:
https://support.elite-it.com/en/ticket