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by Elite Admin S
Mon May 08, 2023 8:27 am
Forum: Forum questions
Topic: Erg mode power smoothing
Replies: 3
Views: 10652

Re: Erg mode power smoothing

I'm not sure to understand your question.
If you are talking about power smoothing option, it is not available for Suito.
Can you please explain which problems are you having exactly with the trainer?

Regards
by Elite Admin S
Mon Apr 17, 2023 9:43 am
Forum: Direto, Direto X, Direto XR
Topic: Issue with direto xr and ant+devices
Replies: 2
Views: 3368

Re: Issue with direto xr and ant+devices

Hi

First of all, check the belt battery just to be sure.
Do also again the configuration of the HR belt.

If the problem persists, contact our support:
https://support.elite-it.com/en/ticket

Regards
by Elite Admin S
Mon Apr 17, 2023 9:39 am
Forum: Suito
Topic: Suito T - not changing resistance
Replies: 2
Views: 8404

Re: Suito T - not changing resistance

Hi

Here's some instructions on how to check the motor behavior:
https://elitesrl.zendesk.com/hc/en-us/a ... e-Trainers

If the problem is confirmed, contact our support
https://support.elite-it.com/en/ticket
by Elite Admin S
Mon Apr 17, 2023 9:20 am
Forum: My e-training
Topic: Múltiple Users
Replies: 2
Views: 3791

Re: Múltiple Users

Hi That video is very old (8 years) and in the meanwhile things have changed in the app :geek: Conconi test has disappear, and also the otpion to share a subscription. Other things have been added, like FTP test and the free videos. We will remove the old videos from our channel, to avoid confusion....
by Elite Admin S
Wed Apr 12, 2023 2:27 pm
Forum: Other Trainers
Topic: Qubo digital cadence/speed issue
Replies: 1
Views: 11831

Re: Qubo digital cadence/speed issue

Hi Cadence is calculated on speed, so the problem must be on the speed sensor (or wrong configuration). First of all do again the complete configuration to be sure to have properly set your trainer in the app. If the problem persists, please contact the support: https://support.elite-it.com/en/ticke...
by Elite Admin S
Mon Apr 03, 2023 10:06 am
Forum: Turno
Topic: Turno - Belt tension
Replies: 4
Views: 13870

Re: Turno - Belt tension

Hi Kevin

If you feel that the power is not correct, the best thing to do is a comparison with an external power sensor.
Do you have one? Or do you have a friend that can lend it to you to do a test?
by Elite Admin S
Mon Apr 03, 2023 9:25 am
Forum: Turno
Topic: Turno - Belt tension
Replies: 4
Views: 13870

Re: Turno - Belt tension

Hi

Please remember that Turno is not a simulator.
Its power curve grows up quickly.
Look at this document that explains how to approach this kind of trainer:
https://drive.google.com/file/d/0B_4_od ... pgsTAA4m3g

Regards
by Elite Admin S
Mon Mar 13, 2023 10:52 am
Forum: Trainers general discussion
Topic: Suits Elite not recognizing serial number for redeeming coupon
Replies: 6
Views: 20604

Re: Suits Elite not recognizing serial number for redeeming coupon

Hi

Contact the support, the guys there will check what's wrong with the serial number:
https://support.elite-it.com/en/ticket

Regards
by Elite Admin S
Mon Mar 13, 2023 10:50 am
Forum: Forum questions
Topic: 4iii dual sided Power meter
Replies: 2
Views: 8860

Re: 4iii dual sided Power meter

Hi

In my e-training, in the PML section, you have to select the "Half Power" option

Regards
by Elite Admin S
Mon Mar 13, 2023 10:45 am
Forum: Qubo Digital / Novo Smart
Topic: Bluettoh connection works only one time after batter change
Replies: 2
Views: 8762

Re: Bluettoh connection works only one time after batter change

Qubo Digital Smart B+ does'nt have a battery (it is powered by a power supply). I suppose that you have a Qubo Power mag smart B+. It's a strange behavior. The electronic board switches to stand-by mode when it doesn't sense any movement for some time. Then, it should switch off as soon as you start...

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