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Hi

Contact the customer care at info@elite-it.com or support@elite-it.com.
Add a video with the noise so the guys there can understand better the situation.

Regards

Hi

Please contact the customer care at info@elite-it.com.
Add a little video with the noise and your trainer serial number

Regards

Hi Is it possible that you had another device connected to the trainer at the same time? It may happens for example if you connect sometime a Garmin to the trainer and then it is still powered when you run the app on your smartphone/tablet. This can cause this kind of situation. If this is not your ...

Hi First of all, do the calibration using my e-training. Please notice that Nero calibration is a little "delicate". You have to follow these rules: - the trainer must have been folded for the previous 2 hours (at least, better if an entire night) - you have to do the calibration immediate...

Hi There's no way to change the title after the import, you have to change the name before importing it @jinesh, if you use the pc you can import them directly. If you use an android phone, you have to insert the file in your gdrive first. If you use an iOS device, you have to load the file on your ...

Hi

Please contact our customer care at info@elite-it.com adding a screenshot of the error you get

Regards

Hi

Contact the customer care at info@elite-it.com.

Regards

Hi guys In my e-training the calibration has these steps: - the application asks you to start pedaling - then it asks you to reach a target speed (please overcome the target speed of 2-3km/h, don't limitate to reach it) - then it asks you to stop pedaling If you use Zwift, there seems to be a bug th...