Search found 2773 matches
- Fri Nov 30, 2018 1:46 pm
- Forum: Interactive Trainers
- Topic: Software Clunk Sound
- Replies: 1
- Views: 3534
Re: Software Clunk Sound
Hi The sound you hear probably is the internal motor that adjusts the resistance, I think. But it shouldn't be loud. I suggest you to contact our customer care at myetraining@elite-it.com adding a short video, so we can hear the noise level. About the firmware, your sentence is not correct. The firm...
- Fri Nov 30, 2018 1:40 pm
- Forum: Trainers general discussion
- Topic: Problem Qubo Digital Smart B +
- Replies: 18
- Views: 43109
Re: Problem Qubo Digital Smart B +
@kaciek22,
sorry, your version is not upgradable
Regards
sorry, your version is not upgradable
Regards
- Fri Nov 30, 2018 1:38 pm
- Forum: My e-training
- Topic: Analisi della pedalata
- Replies: 2
- Views: 3677
Re: Analisi della pedalata
Non abbiamo un manuale specifico riguardo all'analisi della pedalata.
Trova però una spiegazione dettagliata a questo link:
http://drivo.cc/system/cms/document/dat ... ata_IT.pdf
Saluti
Trova però una spiegazione dettagliata a questo link:
http://drivo.cc/system/cms/document/dat ... ata_IT.pdf
Saluti
- Fri Nov 30, 2018 1:37 pm
- Forum: Trainers general discussion
- Topic: Aleno Smart problem
- Replies: 7
- Views: 11427
Re: Aleno Smart problem
Sorry for the late reply, in this period we check the forum less often.
It is necessary to investigate further. Please contact the customer care at myetraining@elite-it.com
regards
It is necessary to investigate further. Please contact the customer care at myetraining@elite-it.com
regards
- Fri Nov 30, 2018 1:35 pm
- Forum: Real Software
- Topic: Problem with myrealvideo + Android app (Evo Interactive)
- Replies: 1
- Views: 3575
Re: Problem with myrealvideo + Android app (Evo Interactive)
Are you using a myRealVideo? If it is so, try with another one. Sometimes some myRealVideos are badly recorded and may have some issue. If it happens also with Elite RealVideos, it may be due to the software instead. Try with Tour of the Moon, which is free. If you have the same issue, contact our c...
- Fri Nov 30, 2018 1:30 pm
- Forum: Qubo Digital / Novo Smart
- Topic: Warranty...
- Replies: 2
- Views: 13570
Re: Warranty...
I'm sorry for your disappointment. As indicated in the welcome message of the forum, we don't answer daily here. In winter season for example almost all our resources are dedicated to the customer care assistances, that are high priority. This means that your message could remain unanswered for many...
- Fri Nov 30, 2018 1:27 pm
- Forum: Qubo Digital / Novo Smart
- Topic: FTP = Off the scale...
- Replies: 4
- Views: 6464
Re: FTP = Off the scale...
It may be a problem with the electronic board.
Please contact our customer care at myetraining@elite-it.com
Regards
Please contact our customer care at myetraining@elite-it.com
Regards
- Fri Nov 30, 2018 1:26 pm
- Forum: Turbo Muin
- Topic: Turbo Muin Smart B+ e Real Video
- Replies: 1
- Views: 4950
Re: Turbo Muin Smart B+ e Real Video
I DVD RealVideo sono compatibili solo con il software Real. Il Turbo Muin Smart B+ invece va utilizzato con il software my e-training (attualmente, con la versione beta). Se però possiede dei DVD video, inviando le foto dei DVD originali al nostro servizio di assistenza (myetraining@elite-it.com) è ...
- Fri Nov 30, 2018 1:24 pm
- Forum: Qubo Digital / Novo Smart
- Topic: Qubo Digital Smart B+ and Roller Size
- Replies: 4
- Views: 7604
Re: Qubo Digital Smart B+ and Roller Size
Sabina, it's the Fluid that has different sizes. Not the Qubo Digital Smart B+. Are you sure about your model? Anyway I suggest you to contact our customer care at myetraining@elite-it.com with a photo of the trainer and the screenshots of the configuration you've set in the app (parameter screen an...
- Fri Nov 30, 2018 1:21 pm
- Forum: Drivo & Drivo II
- Topic: Elite Drivo Maintenance
- Replies: 14
- Views: 40210
Re: Elite Drivo Maintenance
If you have any doubt about strange noises or sound, contact the customer care at myetraining@elite-it.com and add a short video in which we can hear the noise. This will be very helpful to understand the problem.
Regards
Regards