Search found 1351 matches

by Elite Admin S
Wed Nov 14, 2018 2:47 pm
Forum: Direto
Topic: Erg mode not working.
Replies: 1
Views: 37

Re: Erg mode not working.

Seems a problem on the electronic board.
Please contact our customer care at myetraining@elite-it.com

Regards
by Elite Admin S
Wed Nov 14, 2018 2:39 pm
Forum: Direto
Topic: Direto non cambia la durezza
Replies: 1
Views: 21

Re: Direto non cambia la durezza

Vedo che è già in contatto con il nostro servizio di assistenza per risolvere il problema.
Saluti
by Elite Admin S
Wed Nov 14, 2018 2:38 pm
Forum: Software Real
Topic: Realaxiom dowload programme 6.0.0.37
Replies: 1
Views: 27

Re: Realaxiom dowload programme 6.0.0.37

You can find the latest version of the software in the download section.
Previous versions are not available.

Regards
by Elite Admin S
Wed Nov 14, 2018 2:33 pm
Forum: My e-training Desktop
Topic: Direto+ Windows 10 bluetooth
Replies: 1
Views: 42

Re: Direto+ Windows 10 bluetooth

Open the advanced settings and remove any pairing on cadence sensor and power sensor. Leave only the trainer pairing.
Then start a training and let me know if speed is displayed.

Regards
by Elite Admin S
Wed Nov 14, 2018 2:31 pm
Forum: Other smart trainers
Topic: Cannot calibrate Realtour B+
Replies: 1
Views: 6

Re: Cannot calibrate Realtour B+

I see that you're already in contact with our customer care to solve the issue

regards
by Elite Admin S
Wed Nov 14, 2018 2:30 pm
Forum: Direto
Topic: Elite Direto - no resistance and strange clicking noise
Replies: 13
Views: 2077

Re: Elite Direto - no resistance and strange clicking noise

Did you already try with a calibration?
If not, try it and check if the situation solves. Otherwise, if power remain the same or if the calibration fails, contact our customer care at myetraining@elite-it.com

Regards
by Elite Admin S
Wed Nov 14, 2018 2:28 pm
Forum: My e-training Desktop
Topic: Power meter link
Replies: 1
Views: 171

Re: Power meter link

Hi

It's a setting used only for trainers that allow this option (in this moment only Zumo has it) and it is used to connect a power sensor directly to the trainer (instead of the app).

Regards
by Elite Admin S
Wed Nov 14, 2018 2:25 pm
Forum: My e-training Desktop
Topic: RealVideo (non My RealVideo)
Replies: 2
Views: 41

Re: RealVideo (non My RealVideo)

Su my e-training i video vanno acquistati digitalmente, non vanno acquistati i DVD. I video attualmente disponibili comprendono anche quasi tutti quelli rilasciati precedentemente per i trainer Real. Se si è già in possesso di DVD video precedenti, è possibile inoltre richiedere il download gratuito...
by Elite Admin S
Wed Nov 14, 2018 2:21 pm
Forum: Direto
Topic: Direto and Bkool not pairing via Bluetooth
Replies: 3
Views: 895

Re: Direto and Bkool not pairing via Bluetooth

Hi Twans

It's available in the beta version of the software.
Go to this page: https://www.elite-it.com/en/products/ap ... e-training
Then click on the software desktop icon and select "Participate in the beta phase"

Regards
by Elite Admin S
Wed Nov 14, 2018 2:19 pm
Forum: Trainers general discussion
Topic: Realtour
Replies: 1
Views: 32

Re: Realtour

Hi

Our app supports only the ant and B+ version. Wired version is not supported

Regards

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