Search found 1582 matches

by Elite Admin S
Wed Apr 26, 2017 8:18 am
Forum: myRealVideo
Topic: Upload not posible
Replies: 1
Views: 2195

Re: Upload not posible

Hi

First, check if your app is updated to the latest version.
If it is so and still the problem is there, please contact our customer care using the contact form in myRealVideo app.

Regards
by Elite Admin S
Fri Apr 21, 2017 8:29 am
Forum: Trainers general discussion
Topic: Qubo power mag smart
Replies: 1
Views: 1574

Re: Qubo power mag smart

Hi

30 and 45 are referred to the roller dimension.
So, in your case you have to follow the instructions related to 30mm roller to find out the correct bolt holes.

Regards
by Elite Admin S
Fri Apr 21, 2017 8:26 am
Forum: Drivo & Drivo II
Topic: Thru Axle on Drivo
Replies: 3
Views: 1678

Re: Thru Axle on Drivo

Hi!

I confirm you that your bike is compatible with Drivo (Drivo is compatible with axles up to 142mm).
You have to use the specific adaptor included in the package.

Regards
by Elite Admin S
Wed Apr 19, 2017 8:06 am
Forum: Suggestions
Topic: Add atltitude accumulation to status
Replies: 3
Views: 3029

Re: Add atltitude accumulation to status

Thank you for your suggestion, I'll forward it to the development team!
by Elite Admin S
Tue Apr 18, 2017 10:29 am
Forum: FAQ
Topic: How does the pedal analysis work?
Replies: 0
Views: 3123

How does the pedal analysis work?

Hi guys! Some of you have asked information on the pedal analysis, a new feature available for Drivo and Kura trainers. Here's an interesting link explaining how it works: english : https://drive.google.com/open?id=0By4rZvO55qiCeExUcjVPV2tMRXc italian : https://drive.google.com/open?id=0By4rZvO55qiC...
by Elite Admin S
Tue Apr 18, 2017 8:51 am
Forum: Drivo & Drivo II
Topic: Drivo Erg Mode
Replies: 128
Views: 50396

Re: Drivo Erg Mode

Hi Steve

It could be interesting to check the results of your test, to see this sinusoidal behavior.
We will contact you via email to ask you further information and analyze your specific case.
Take a look at your mail box ;)
by Elite Admin S
Tue Apr 18, 2017 8:33 am
Forum: Turbo Muin
Topic: TurboMuin B+ and Garmin Edge810
Replies: 1
Views: 1981

Re: TurboMuin B+ and Garmin Edge810

Good morning I'm not sure to have understood what you mean by "easy transfer of data". The Turbo Muin Smart B+ sends data via ant+, so you can connect your Garmin to the trainer as a speed&cadence sensor plus a power sensor. If this is not what you're asking for, please can you try to ...
by Elite Admin S
Tue Apr 18, 2017 8:27 am
Forum: Drivo & Drivo II
Topic: No brake on Drvo, no blue light.
Replies: 4
Views: 2876

Re: No brake on Drvo, no blue light.

Hi Jørn

Are you using our my e-training app? Can you specify the complete setting (device, app version etc.)?
The trainer doesn't brake in every kind of trainings or only during the videos?
If you use the Real software instead of the app, does the trainer work properly?

Regards
by Elite Admin S
Tue Apr 18, 2017 8:21 am
Forum: My e-training Mobile
Topic: Perdita dato potenza su rulli Qubo Mag Power Smart B+
Replies: 1
Views: 1653

Re: Perdita dato potenza su rulli Qubo Mag Power Smart B+

Buongiorno Mi spiace per il problema che sta riscontrando. Sembrerebbe che per qualche ragione il canale della potenza si disconnetta, è necessario approfondire la situazione per trovare la causa del problema. Contatti il nostro servizio di assistenza all'indirizzo real@elite-it.com specificando il ...
by Elite Admin S
Tue Apr 18, 2017 8:13 am
Forum: Arion Digital
Topic: Arion Digital Smart B+ - not finding device / not showing power
Replies: 7
Views: 3695

Re: Arion Digital Smart B+ - not finding device / not showing power

Hi Wojciech

I'm sorry for the issue you're experiencing.
In this case, the best solution is to contact our customer care at real@elite-it.com. Please write to them specifying the trainer model, serial number and issue, they will help you solve the problem.

Regards

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