Search found 1572 matches

by Elite Admin S
Fri Nov 03, 2017 11:56 am
Forum: Third Party Applications and non Elite devices
Topic: Edge 1030 shows distance and speed at 3.5 times faster than actual speed
Replies: 6
Views: 1973

Re: Edge 1030 shows distance and speed at 3.5 times faster than actual speed

Please check to have put the correct circumference value on the Garmin, I think you've used different values in the two devices ;)
Remember that with Drivo you have to use your circumference / 3.43

Regards
by Elite Admin S
Fri Nov 03, 2017 11:54 am
Forum: My e-training Mobile
Topic: Displaying moving average power data
Replies: 3
Views: 1554

Re: Displaying moving average power data

Please can you tell me which trainer do you have?
If it is Drivo, Kura or Direto you can find the power smoothing option in the advanced settings.
The maximum value is 10 (it means 10 pedal strokes, so it is higher than what you're asking - but it depends on your rpm)

Regards
by Elite Admin S
Fri Nov 03, 2017 11:51 am
Forum: My e-training Desktop
Topic: My e-training doesn't see new Elite Turno 2017
Replies: 6
Views: 2661

Re: My e-training doesn't see new Elite Turno 2017

Hi

As stated on our website, in this moment the my e-training Desktop pc software only supports the interactive trainers.
We will add the Smart trainers (like Turno) in few months.
Until that moment, you can use my e-training app on smartphones and tablets.

Regards
by Elite Admin S
Fri Nov 03, 2017 11:49 am
Forum: Turbo Muin
Topic: Growling noise from rear
Replies: 1
Views: 1296

Re: Growling noise from rear

Hi

Please do a little video in which the noise is audible and send it to our customer care at real@elite-it.com, so we can evaluate the possible cause of the issue.

Regards
by Elite Admin S
Fri Nov 03, 2017 11:44 am
Forum: Qubo Digital / Novo Smart
Topic: Qubo Digital Upgrade?
Replies: 21
Views: 6269

Re: Qubo Digital Upgrade?

@jonbrown7137,

I confirm you that it is upgradable.
Contact the customer care at real@elite-it.com and ask for the complete procedure.

Regards
by Elite Admin S
Fri Nov 03, 2017 11:43 am
Forum: Direto
Topic: Direto not connecting to Garmin HRM
Replies: 1
Views: 1118

Re: Direto not connecting to Garmin HRM

Are you sure that your heart rate belt is bluetooth smart?
Which model of smartphone do you have?

Regards
by Elite Admin S
Fri Nov 03, 2017 11:42 am
Forum: Third Party Applications and non Elite devices
Topic: Direto connection to Garmin 920XT
Replies: 3
Views: 2769

Re: Direto connection to Garmin 920XT

Probably you haven't put the correct circumference value in the Garmin.
When you use non elite devices or applications, you have to consider the internal ratio of the trainer.
For Direto, you have to use a value equal to your circumference/12.1.

Regards
by Elite Admin S
Fri Nov 03, 2017 11:41 am
Forum: Qubo Digital / Novo Smart
Topic: Digital Qubo Wireless
Replies: 40
Views: 19063

Re: Digital Qubo Wireless

@marco575,

I confirm you that it is upgradable. Write to the customer care at real@elite-it.com and ask for the upgrade procedure

Regards
by Elite Admin S
Fri Nov 03, 2017 11:39 am
Forum: My e-training Mobile
Topic: History is duplicating training rides
Replies: 3
Views: 1798

Re: History is duplicating training rides

Please contact the customer care at real@elite-it.com explaining the situation, the guys there will fix the problem

Regards
by Elite Admin S
Fri Nov 03, 2017 11:38 am
Forum: Qubo Digital / Novo Smart
Topic: Qubo Digital Smart B+ (2014)with Zwift
Replies: 3
Views: 1137

Re: Qubo Digital Smart B+ (2014)with Zwift

Hi

So, you don't have a Qubo Digital Smart B+, but a Qubo Digital Wireless.
To use it with Zwift, you should upgrade it to have the fe-c protocol, but unfortunately your version is not the upgradable one :(

Regards

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