Search found 1586 matches

by Elite Admin S
Fri Nov 15, 2019 11:26 am
Forum: My e-training Mobile
Topic: Myetraning version 3.14.1 has problems
Replies: 3
Views: 1653

Re: Myetraning version 3.14.1 has problems

Hi guys Sorry, the forum is not the customer care. For this kind of issue, the best thing to do is to contact our customer care sending an email with all the details about the problem. That said, try with uninstalling and installing again the app. If the problem persists, send an email to myetrainin...
by Elite Admin S
Fri Nov 15, 2019 11:24 am
Forum: Direto
Topic: Knocking sound
Replies: 1
Views: 716

Re: Knocking sound

@tom.cosgrave,

contact the customer care.
If possible, take a video in which the noise is clearly audible and upload it using a file sharing site (like www.wetransfer.com).
Add the link to the video in the email you'll sent to the customer care.

Regards
by Elite Admin S
Fri Nov 15, 2019 11:21 am
Forum: Qubo Digital / Novo Smart
Topic: Loud Squeaking Elite Qubo Digital Smart B Plus Trainer
Replies: 2
Views: 1661

Re: Loud Squeaking Elite Qubo Digital Smart B Plus Trainer

@stuartcheverton,

contact the customer care at myetraining@elite-it.com.
It's probably a mechanical issue.

Regards
by Elite Admin S
Tue Oct 08, 2019 8:29 am
Forum: Smart Trainers
Topic: Drivo mantenimiento
Replies: 5
Views: 3029

Re: Drivo mantenimiento

Hi guys

In these cases, the solution usually is to add some grease on the belt.
See this video for reference:
https://drive.google.com/open?id=1GDNKE ... wwi1-TE_ge

Regards
by Elite Admin S
Mon Sep 23, 2019 8:09 am
Forum: Other Trainers
Topic: Turno e assioma
Replies: 2
Views: 2231

Re: Turno e assioma

Per accoppiare un sensore esterno di potenza, è sufficiente farlo dalla configurazione dell'app o del software. Nella app: - selezionare parametri - selezionare configurazione avanzata - selezionare seriale sensore di potenza Nel software: - selezionare impostazioni - selezionare seriale sensore di ...
by Elite Admin S
Tue May 07, 2019 12:42 pm
Forum: Drivo & Drivo II
Topic: poor power measurement Drivo II / Quarq Red Dzero
Replies: 4
Views: 1368

Re: poor power measurement Drivo II / Quarq Red Dzero

Hi It's good to remember that the measure of some power sensor may be different from the one done by the trainer because of the lost of power on the transmission (expecially on the chain). This is true expecially for pedal power sensor on anterior crown power sensors (as our trainers measure power o...
by Elite Admin S
Tue May 07, 2019 12:33 pm
Forum: Trainers general discussion
Topic: noise Turno and Direto
Replies: 2
Views: 1255

Re: noise Turno and Direto

Turno doesn't have a motor inside (no resistance regulation), so in this sense it is more quiet.
Direto has it, but when you ride on it the sound of the chain is higher than the motor, so there's no much difference.
by Elite Admin S
Tue May 07, 2019 12:30 pm
Forum: Direto
Topic: Direto spie spente
Replies: 1
Views: 712

Re: Direto spie spente

Se nessuna luce si accende, non è un buon segno.
Potrebbe essere un problema alla scheda.

Contatti l'assistenza tecnica all'indirizzo myetraining@elite-it.com

Saluti
by Elite Admin S
Tue May 07, 2019 12:05 pm
Forum: Third Party Applications and non Elite devices
Topic: Connect Elite Super Crono wireless turbo trainer
Replies: 1
Views: 2475

Re: Connect Elite Super Crono wireless turbo trainer

Hi

Probably you have an old version of Super Crono, without the magnet housing.
You have to use a ant+ or bluetooth smart speed&cadence sensor on your bike and pair with that in the app (your device must support that protocol, of course)

Regards
by Elite Admin S
Tue May 07, 2019 12:01 pm
Forum: myRealVideo
Topic: scarico file real video
Replies: 4
Views: 2322

Re: scarico file real video

Contatti l'assistenza tecnica all'indirizzo myetraining@elite-it.com inviando uno screenshot dell'errore

Saluti

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