Search found 1412 matches

by Elite Admin S
Mon Jan 14, 2019 2:09 pm
Forum: Turbo Muin
Topic: Wheel setting
Replies: 1
Views: 23

Re: Wheel setting

Measure your wheel empirically, it's the best way.
Here's a possible method:
https://elitesrl.zendesk.com/hc/en-us/a ... cumference

Regards
by Elite Admin S
Mon Jan 14, 2019 2:08 pm
Forum: Software Real
Topic: "The current competitor selected is not linked to an Axiom Device"
Replies: 1
Views: 37

Re: "The current competitor selected is not linked to an Axiom Device"

Please follow the instructions in this link:
https://elitesrl.zendesk.com/hc/en-us/a ... connection

If the problem is not solved, contact us at real@elite-it.com

Regards
by Elite Admin S
Mon Jan 14, 2019 2:07 pm
Forum: Direto
Topic: Noisy
Replies: 1
Views: 47

Re: Noisy

There may be a mechanical issue.
Please contact our customer care at myetraining@elite-it.com adding a video in which we can hear the noise

Regards
by Elite Admin S
Mon Jan 14, 2019 2:04 pm
Forum: Trainers general discussion
Topic: climbing feeling elite direto
Replies: 1
Views: 97

Re: climbing feeling elite direto

Select level mode in my e-training and pedal on it at constant speed. Then, increase gradually the level. Do you feel the resistance change? If not, please contact our customer care at myetraining@elite-it.com (the motor may be blocked and need to be unlocked it - easy operation - or maybe the elect...
by Elite Admin S
Mon Jan 14, 2019 2:02 pm
Forum: Direto
Topic: Loud whirring Sound
Replies: 1
Views: 42

Re: Loud whirring Sound

I see that you're already in contact with our customer care to solve the problem
Regards
by Elite Admin S
Mon Jan 14, 2019 2:01 pm
Forum: Other smart trainers
Topic: Elite Turbo Roteo Smart B+ - belt replacement
Replies: 1
Views: 9

Re: Elite Turbo Roteo Smart B+ - belt replacement

Please contact Elite customer care at myetraining@elite-it.com

Regards
by Elite Admin S
Mon Jan 14, 2019 1:59 pm
Forum: My e-training Desktop
Topic: Connecting Aleno Smart
Replies: 13
Views: 3849

Re: Connecting Aleno Smart

To connect Aleno to your pc, the pc must support the bleutooth LE (win 10 and Bluetooth LE/4.0 hardware).
If you have the bluetooth LE but are not able to connect, please contact our customer care at myetraining@elite-it.com

Regards
by Elite Admin S
Mon Jan 14, 2019 1:57 pm
Forum: My e-training Desktop
Topic: My E Training / Elite
Replies: 3
Views: 683

Re: My E Training / Elite

L'ha creato in modalità pendenza?
Se così fosse, tale modalità non è ancora supportata sulla versione mobile, per quello non la trova.
Lo sarà a breve.

Saluti
by Elite Admin S
Mon Jan 14, 2019 1:55 pm
Forum: Direto
Topic: Fascia cardio garmin
Replies: 1
Views: 19

Re: Fascia cardio garmin

La fascia Garmin trasmette presumo solo in ant+, corretto?
In questo caso, è un protocollo supportato dalla nostra app ma anche il suo dispositivo deve supportare tale protocollo.
Per verificare se è supportato, installi l'applicazione gratuita "Ant Tester".

Saluti
by Elite Admin S
Mon Jan 14, 2019 1:49 pm
Forum: Software Real
Topic: importare corse e percorsi creati
Replies: 1
Views: 20

Re: importare corse e percorsi creati

Le confermo che è possibile.
Segua le indicazioni a questo link:
https://elitesrl.zendesk.com/hc/it/arti ... orico-Real

Se dovesse avere problemi, ci contatti all'indirizzo real@elite-it.com

saluti

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