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by Elite Admin S
Fri Sep 18, 2020 9:15 am
Forum: My e-training Mobile
Topic: Spinning out in FTP test
Replies: 1
Views: 101

Re: Spinning out in FTP test

Hi

The FTP test follow a strict protocol and it's done at minimum resistance. It's not possible to increase it.
Please use a different gear and you'll be able to increase power easily.
by Elite Admin S
Fri Sep 18, 2020 9:09 am
Forum: My e-training Mobile
Topic: Mobile data on Desktop
Replies: 1
Views: 75

Re: Mobile data on Desktop

Hi You should find it, indeed. Try with a logout and then login again in the laptop and check if it appears in this way. If not, please contact our customer care at myetraining@elite-it specifying the exact model of your smartphone, the my e-training account you use and the operative system of your ...
by Elite Admin S
Fri Sep 18, 2020 9:06 am
Forum: My e-training Mobile
Topic: Heart rate monitor not pairing with myEtraining app
Replies: 1
Views: 115

Re: Heart rate monitor not pairing with myEtraining app

Hi

Please contact the customer care at myetraining@elite-it.com.
The guys there will ask you some test and some data to understand why it doesn't pair

Regards
by Elite Admin S
Fri Sep 18, 2020 9:01 am
Forum: Trainers general discussion
Topic: Elite Suito accessories needed
Replies: 1
Views: 47

Re: Elite Suito accessories needed

Hi the free hub included with Suito is compatible only with 9-10-11 speed. So, a 7 speed cassette is not officially supported. You can ask your trusted mechanic to use some spacers and try to mount it anyway, but we cannot guarantee the correct functionality of the gear. Any problem that may happen ...
by Elite Admin S
Fri Sep 18, 2020 8:50 am
Forum: Software Real
Topic: my e training
Replies: 4
Views: 106

Re: my e training

Hi Paul You are talking about our old ant trainers. Indeed, when we made the first ant trainers, ant protocol was quite new. There wasn't a "standard" at the beginning. Those trainers were meant to work with their handlebar console (Qubo Digital and Arion Digital) or with Real software, no...
by Elite Admin S
Fri Sep 18, 2020 8:19 am
Forum: My e-training Mobile
Topic: Program mode NO EDIT
Replies: 4
Views: 153

Re: Program mode NO EDIT

Hi Sebrios

The new update has been already sent to Apple, but as you may know it requires some day to be published on the apple store. So, you'll find it for sure by next week ;)
by Elite Admin S
Thu Sep 17, 2020 12:47 pm
Forum: Qubo Digital / Novo Smart
Topic: Qubo Digital Upgrade?
Replies: 27
Views: 16437

Re: Qubo Digital Upgrade?

It's not upgradable, I'm sorry
by Elite Admin S
Thu Sep 17, 2020 12:19 pm
Forum: Direto & Direto X
Topic: Calibration number way off
Replies: 2
Views: 3886

Re: Calibration number way off

Hi Steven

It must be an error. Probably the correct value is 6138.
Please tell me the serial number of your Direto and I'll confirm it.
Regards
by Elite Admin S
Thu Sep 17, 2020 12:17 pm
Forum: Software Real
Topic: my e training
Replies: 4
Views: 106

Re: my e training

Hi You need a subscription, but is annual (not monthly) and it costs around 20€. Anyway, with your Suito you will receive a coupon with a free 1 year subscription so you can evaluate it. Consider that our trainers are all open protocol and you can use them also with other third party software and ap...
by Elite Admin S
Thu Sep 17, 2020 12:14 pm
Forum: Software Real
Topic: presentation videos
Replies: 1
Views: 86

Re: presentation videos

Hi

Well, we have a video but it's not updated with the latest functions:
https://www.youtube.com/watch?v=J9ynCMaFz9U

Anyway, you can find all the information about my e-training on this page:
https://www.elite-it.com/en/products/ap ... e-training

Regards

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