Search found 1825 matches

by Elite Admin S
Tue Jul 14, 2020 11:12 am
Forum: Heart Rate transmitters
Topic: heart rate transmeter don't connect to log
Replies: 2
Views: 32

Re: heart rate transmeter don't connect to log

Hi

Can you tell me the model of the HR sensor?
It's a bluetooth smart or an ant+ sensor?

Regards
by Elite Admin S
Tue Jul 14, 2020 11:10 am
Forum: Direto & Direto X
Topic: Elite Direto Knocking Sound
Replies: 15
Views: 8084

Re: Elite Direto Knocking Sound

Hi Elliottvern Noises can have different causes. Sometimes it is due to a loose belt, sometimes a wrong mounting, sometimes there's a mechanical issue. So, every time there's a suspect noise, there's only one thing to do: contact the customer care at myetraining@elite-it.com adding a video in which ...
by Elite Admin S
Tue Jul 14, 2020 11:03 am
Forum: Smart Trainers
Topic: No figures after pairing
Replies: 1
Views: 31

Re: No figures after pairing

Hi

Can you tell us the exact model of the trainer?

Regards
by Elite Admin S
Tue Jul 14, 2020 11:02 am
Forum: My e-training Desktop
Topic: Misuro calibration - Wild Speeds
Replies: 1
Views: 15

Re: Misuro calibration - Wild Speeds

Hi I suppose that you have a Super Crono Force or a Super Crono Mag, am I right? If it is so, you have to consider that speed is not calculated on the turns of the wheel, but on the turns of the elastogel roller. So, you have to set in your device a circumference equal to the roller circumference (9...
by Elite Admin S
Tue Jul 14, 2020 10:58 am
Forum: My e-training Desktop
Topic: WiFi Analyzer playing tricks on me
Replies: 1
Views: 12

Re: WiFi Analyzer playing tricks on me

Hi

Ant transmits at 2.4GHz, so if you use the same channel (or a channel that transmits on a frequency that it's one of its mulitple - upper or lower) you may have problems.

Regards
by Elite Admin S
Tue Jul 14, 2020 10:51 am
Forum: My e-training Desktop
Topic: Tacx vidoe
Replies: 1
Views: 22

Re: Tacx vidoe

Hi

I'm sorry, it's not possible.
But you can reproduce the track as a map course.

Regards
by Elite Admin S
Tue Jul 14, 2020 10:47 am
Forum: Trainers general discussion
Topic: Elite Direto only blue color LED lights up, no red power LED lights up
Replies: 7
Views: 212

Re: Elite Direto only blue color LED lights up, no red power LED lights up

Very good!
Were you able to understand the cause of the issue? Can you share it with us?
It may be useful for other users with the same issue

Regards
by Elite Admin S
Tue Jul 14, 2020 10:45 am
Forum: Real trainers
Topic: Error while reading the registry key
Replies: 1
Views: 20

Re: Error while reading the registry key

Hi When you connect the console to the pc using the USB cable, the green led should stop blinking and becoming steady. Does this happens? Also, if you open windows device manager the console is properly recognized by Windows? Do you see it under COM ports? If the answer to the questions above are ye...
by Elite Admin S
Tue Jul 14, 2020 10:12 am
Forum: Drivo & Drivo II
Topic: Drivo gen 1 FTMS update
Replies: 6
Views: 806

Re: Drivo gen 1 FTMS update

Contact our customer care at myetraining@elite-it.com and ask for the upgrade.
The guys there will give you the instructions

Regards
by Elite Admin S
Tue Jul 14, 2020 10:11 am
Forum: My e-training Desktop
Topic: Bluetooth HR sensor does not get detected on Mac My E-Training
Replies: 1
Views: 33

Re: Bluetooth HR sensor does not get detected on Mac My E-Training

Hi About the HR belt, it should pair. Try again and be sure that the belt is not connected to something else. If the problem persists, contact our customer care at myetraining@elite-it.com About the code, contact the customer care adding the code that doesn't work. Probably it's only a mystiping err...

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