Official Forum

Hi ThomasHu, Elite contacted me and helped with my issue. I don't know why, but in the my E-Trainging the power meter link was activated, why the Elite Nero kept trying to connect to my p2m Powermeter which a have not activated yet. As the p2m does send 0 watts there, the Nero did not sent any data...

There are three of us that use the rollers, so each of us has to do a spin down every time we use them. We all know what the number should be so would it be possible to modify the smartphone app so it can be directly entered or selected from a list of previously used ones? Elite is still ignoring t...

Don't expect any help here regarding Nero. Elite has probably abandoned the product and leaves its customers alone with the faults. I am more than disappointed with Elite. After all, the Nero costs 700€ and should get support at this price. The compatibility with Zwift is also a joke. Best regards T...

I'm very dissapointed that I got no answer from Elite staff since October! I really regret the purchase of the Nero. Regards Thomas Hi The number you get from calibration depends on the friction on the trainer. It's not something you can digit directly. If accuracy is not correct, it may means that ...

Hi The number you get from calibration depends on the friction on the trainer. It's not something you can digit directly. If accuracy is not correct, it may means that the spindown has not been done properly. Remember to follow these rules: - the trainer must have been kept folded at least for a co...