Official Forum

Iceman83, thanks for getting back. I still can’t get MyETraining for Windows 10 to work. I deleted the old software, deleted the roaming file and loaded software v1.14.2 but it still crashes. I am trying to get a working solution from the Elite Support team. With regards.

Thanks for your advance. unfortunately, it doesn’t work for me. I deleted the old software, deleted the roaming file and loaded software v1.14.2 but it still crashes. Has anybody got v1.14.2 to work?

I still can’t get MyETraining for Windows 10 to work. I deleted the old software, deleted the roaming file and loaded software v1.14.2 but it still crashes. Has anybody got v1.14.2 to work?

Hi Elite Admin, Raxine.net was listed by Norton as a dangerous website. I asked them to classify it as a safe website which they did. I could then, for a short period of time, access your server and download a few MyRealVideos. Today, it will no longer connect to the server and seems to be looking f...

I think Elite have stopped supporting their Real Software. However, they have just made their Wireless Real trainers compatible with MyETraining for Windows. Unfortunately, it is currently crashing for a number of users. Hopefully they will repair it soon. There is a free part to the program but it ...

Hi John, I have a RealTour. I think there are at least four versions 1. Wired, 2. Non upgradeable ANT, 3. Upgradeable ANT, 4. Bluetooth. I have type 2. Zwift works with 3 and 4. Not sure about 1. but it no longer works with 2. I have asked Elite to contact Zwift about this as it would be an easy fix...

To Elite Admin, I too cannot launch and use My E-Training for Windows although I can now select my RealTour ANT . Are you working to resolve this issue for all of us? Thank You.

To Elite Admin, because My E-Training for Windows, My E-Training for IOS and Real Software are currently not working on my RealTour ANT, I thought I would ask if you had contacted Zwift yet to ask them to support your non upgradeable trainers again. Thank you. I presume a simple email to them is all...

Iceman83, glad to see that you can now use your non upgradeable ANT trainer with My E-Training for Windows. The software crashes for me when I try to use it with my RealTour ANT. Several others seem to be having a same problem. I have stopped Garmin Express from running in the background as per your...

Hi Elite Admin, thanks for a prompt response, it makes a big difference. I bought my RealTour Ant brand new and My ETraining for IOS was already available when I started using the RealTour. I bought the Wahoo 32 pin dongle and the Apple Lightning adapter so I could use My ETraining for IOS. When App...