Search found 16 matches
- Fri Mar 17, 2017 8:24 am
- Forum: My e-training
- Topic: Add post to my etraing
- Replies: 1
- Views: 5755
Re: Add post to my etraing
Hi I'm sorry, the my e-training section was blocked (it was a mistake). Now it is opened. About the Strava export, it should work properly. We've just done some test and it works well. Please contact our customer care using the contact form in the app itself (so we will receive all the informations ...
- Thu Mar 16, 2017 9:18 am
- Forum: Real Software
- Topic: 1 - SW routeimport issue 2 - save error on partial completed route
- Replies: 1
- Views: 8397
Re: 1 - SW routeimport issue 2 - save error on partial completed route
Hi John About the import, it would be necessary to check the file to understand the issue. If you send it to us at real@elite-it.com (with a short explanation of the issue), we'll have a look at it. About the second issue, are you sure you have selected the proper time period in the upper part of th...
- Thu Mar 16, 2017 9:13 am
- Forum: Real Software
- Topic: desire to zoom in on part of route while on trainer
- Replies: 1
- Views: 8681
Re: desire to zoom in on part of route while on trainer
Thanks, your suggestions will be forwarded to the development team.
Regards
Regards
- Thu Mar 16, 2017 9:10 am
- Forum: Real Software
- Topic: Création programme géolocalisés
- Replies: 1
- Views: 6113
Re: Création programme géolocalisés
Hi
Please contact the customer care at real@elite-it.com and ask for the latest beta to solve the problem.
Regards
Please contact the customer care at real@elite-it.com and ask for the latest beta to solve the problem.
Regards
- Thu Mar 16, 2017 9:09 am
- Forum: Real Software
- Topic: RealVideo rider profile weight bug (resistence 10x)
- Replies: 4
- Views: 14760
Re: RealVideo rider profile weight bug (resistence 10x)
Hi
I confirm the bug, but it's not true that the fix won't be fixed 'til fall
In the next official update release (in the next months), the problem will be fixed.
Regards
I confirm the bug, but it's not true that the fix won't be fixed 'til fall
In the next official update release (in the next months), the problem will be fixed.
Regards
- Thu Mar 09, 2017 11:21 am
- Forum: Trainers general discussion
- Topic: Import video from Garmin Virb Camera
- Replies: 3
- Views: 9816
Re: Import video from Garmin Virb Camera
Hi
Do you mean connecting the Virb Camera to myRealVideo?
It is not possible, sorry.
I'll forward your request to our development team.
Regards
Do you mean connecting the Virb Camera to myRealVideo?
It is not possible, sorry.
I'll forward your request to our development team.
Regards
- Thu Mar 09, 2017 11:18 am
- Forum: Trainers general discussion
- Topic: Elite Qubo Fluid vs Elite Qubo Power Fluid? Measures Power with Misuro B+
- Replies: 3
- Views: 16092
Re: Elite Qubo Fluid vs Elite Qubo Power Fluid? Measures Power with Misuro B+
Hi
It's the same trainer.
If it is the misuro compatible version, you can use the Misuro on it to have the transmission of power.
But the power value is only calculated from speed, the Misuro is not a power sensor.
Regards
It's the same trainer.
If it is the misuro compatible version, you can use the Misuro on it to have the transmission of power.
But the power value is only calculated from speed, the Misuro is not a power sensor.
Regards
- Thu Mar 09, 2017 11:12 am
- Forum: Real Software
- Topic: Problem Exporting to Training Peaks
- Replies: 2
- Views: 7586
Re: Problem Exporting to Training Peaks
Hi
Are you using the direct export from the app?
Or are you trying to import a .tcx file?
Regards
Are you using the direct export from the app?
Or are you trying to import a .tcx file?
Regards
- Thu Mar 09, 2017 11:03 am
- Forum: Real Software
- Topic: Training test error
- Replies: 1
- Views: 8838
Re: Training test error
Good morning
There is a bug in that version that can cause this error in some specific case.
Please contact our customer care at real@elite-it.com and ask for the latest beta version, that fix this bug.
Regards
There is a bug in that version that can cause this error in some specific case.
Please contact our customer care at real@elite-it.com and ask for the latest beta version, that fix this bug.
Regards
- Tue Feb 21, 2017 10:00 am
- Forum: Real Software
- Topic: Downloading .tcx files
- Replies: 5
- Views: 14112
Re: Downloading .tcx files
Hi
Which error do you get in Garmin Connect?
The file should upload, but speed may be incorrect (we're working with them about this issue, it seems to be due on how they interpretate the data in the tcx files)
Regards
Which error do you get in Garmin Connect?
The file should upload, but speed may be incorrect (we're working with them about this issue, it seems to be due on how they interpretate the data in the tcx files)
Regards