@gaspie,
please contact the customer care to investigate the situation:
https://support.elite-it.com/
Regards
Search found 1977 matches
- Fri Apr 16, 2021 12:40 pm
- Forum: Direto & Direto X
- Topic: Direto XR hard resistance at the start.
- Replies: 16
- Views: 1924
- Fri Apr 16, 2021 12:14 pm
- Forum: Direto & Direto X
- Topic: Request for power smoothing = 0
- Replies: 4
- Views: 191
Re: Request for power smoothing = 0
Hi
On PowerTap you have a freewhell hub that interrupt completely (and immediately) the traction.
On Direto, instead, the hub is connected with the front pulley where there is still some friction for those seconds.
It's due to how the trainer works, we cannot change this.
Regards
On PowerTap you have a freewhell hub that interrupt completely (and immediately) the traction.
On Direto, instead, the hub is connected with the front pulley where there is still some friction for those seconds.
It's due to how the trainer works, we cannot change this.
Regards
- Fri Apr 16, 2021 12:04 pm
- Forum: Software Real
- Topic: My Real Videos
- Replies: 1
- Views: 22
Re: My Real Videos
Hi
I confirm you that we are having some problems with our server.
As Real is no more supported at development level, we don't know if the problem will be solved.
I suggest you to start using our my e-training software instead
https://www.elite-it.com/en/products/ap ... e-training
Regards
I confirm you that we are having some problems with our server.
As Real is no more supported at development level, we don't know if the problem will be solved.
I suggest you to start using our my e-training software instead
https://www.elite-it.com/en/products/ap ... e-training
Regards
- Fri Apr 16, 2021 11:59 am
- Forum: Direto & Direto X
- Topic: Valore potenza dubbio
- Replies: 1
- Views: 36
Re: Valore potenza dubbio
Buongiorno Le confermo che è corretto tenere la difficoltà al 100%. Se la simulazione non risulta realistica, verifichi innanzitutto di aver inserito il peso corretto nella configurazione del ciclista. Faccia anche la calibrazione del trainer e prenda nota del valore di offset che ottiene. Se il pro...
- Thu Apr 15, 2021 10:52 am
- Forum: Qubo Digital / Novo Smart
- Topic: Qubo digital smart b+ resistenza non varia
- Replies: 4
- Views: 1816
Re: Qubo digital smart b+ resistenza non varia
Ciao Se avete problemi con la resistenza del trainer, il primo test da fare è verificare il funzionamento del freno in modalità livelli. Pedalate a velocità costante e incrementate gradualmente il livello. Se non sentite variare la resistenza nemmeno in questa modalità, contattate l'assistenza tecni...
- Thu Apr 15, 2021 10:42 am
- Forum: Direto & Direto X
- Topic: Direto XR hard resistance at the start.
- Replies: 16
- Views: 1924
Re: Direto XR hard resistance at the start.
Hi guys I suppose you're using ERG mode. In ERG mode, the resistance of the trainer is based on the target power and the speed at which you're pedaling. So, if you have set a high power (for example 300W) and you're pedaling at low speed, resistance will be set very high. When you create an ERG mode...
- Thu Apr 15, 2021 10:25 am
- Forum: Trainers general discussion
- Topic: Elite Suito Garmin Connect
- Replies: 2
- Views: 26
Re: Elite Suito Garmin Connect
Hi
About circumference and speed, here's a useful link:
https://elitesrl.zendesk.com/hc/en-us/a ... party-apps
Regards
About circumference and speed, here's a useful link:
https://elitesrl.zendesk.com/hc/en-us/a ... party-apps
Regards
- Thu Apr 15, 2021 10:23 am
- Forum: My e-training Desktop
- Topic: synchronise training settings across devices?
- Replies: 1
- Views: 11
Re: synchronise training settings across devices?
Hi
I'm sorry, but personal settings are not synchronized between the various devices.
I'll forward your request to the developers anyway.
Regards
I'm sorry, but personal settings are not synchronized between the various devices.
I'll forward your request to the developers anyway.
Regards
- Thu Apr 15, 2021 10:16 am
- Forum: My e-training Mobile
- Topic: Upload of training
- Replies: 2
- Views: 239
Re: Upload of training
Hi If you download a video on a device, you cannot find it on different devices. You'll have to download the same video file also on the other devices. That said, about the historic screen, you should find the training session in all the devices if you use the same account. If you can't see it, do a...
- Thu Apr 15, 2021 8:32 am
- Forum: Trainers general discussion
- Topic: Beeping issue
- Replies: 1
- Views: 73
Re: Beeping issue
Hi
If the beep appears even without the battery, the problem must be mechanic (maybe some squeaking noise that sound like a beep?)
I suggest you to contact the support at this page:
https://support.elite-it.com
Add a short video in which we can hear the noise
Regards
If the beep appears even without the battery, the problem must be mechanic (maybe some squeaking noise that sound like a beep?)
I suggest you to contact the support at this page:
https://support.elite-it.com
Add a short video in which we can hear the noise
Regards