FORUM

@gaspie,

please contact the customer care to investigate the situation:
https://support.elite-it.com/

Regards

Hi

On PowerTap you have a freewhell hub that interrupt completely (and immediately) the traction.
On Direto, instead, the hub is connected with the front pulley where there is still some friction for those seconds.
It's due to how the trainer works, we cannot change this.

Regards

Hi

I confirm you that we are having some problems with our server.
As Real is no more supported at development level, we don't know if the problem will be solved.

I suggest you to start using our my e-training software instead
https://www.elite-it.com/en/products/ap ... e-training

Regards

Buongiorno Le confermo che è corretto tenere la difficoltà al 100%. Se la simulazione non risulta realistica, verifichi innanzitutto di aver inserito il peso corretto nella configurazione del ciclista. Faccia anche la calibrazione del trainer e prenda nota del valore di offset che ottiene. Se il pro...

Ciao Se avete problemi con la resistenza del trainer, il primo test da fare è verificare il funzionamento del freno in modalità livelli. Pedalate a velocità costante e incrementate gradualmente il livello. Se non sentite variare la resistenza nemmeno in questa modalità, contattate l'assistenza tecni...

Hi guys I suppose you're using ERG mode. In ERG mode, the resistance of the trainer is based on the target power and the speed at which you're pedaling. So, if you have set a high power (for example 300W) and you're pedaling at low speed, resistance will be set very high. When you create an ERG mode...

Hi

About circumference and speed, here's a useful link:
https://elitesrl.zendesk.com/hc/en-us/a ... party-apps

Regards

Hi

I'm sorry, but personal settings are not synchronized between the various devices.
I'll forward your request to the developers anyway.

Regards

Hi If you download a video on a device, you cannot find it on different devices. You'll have to download the same video file also on the other devices. That said, about the historic screen, you should find the training session in all the devices if you use the same account. If you can't see it, do a...

Hi

If the beep appears even without the battery, the problem must be mechanic (maybe some squeaking noise that sound like a beep?)
I suggest you to contact the support at this page:
https://support.elite-it.com

Add a short video in which we can hear the noise

Regards