Search found 1112 matches

by Elite Admin S
Mon Jul 30, 2018 12:14 pm
Forum: Qubo Digital / Novo Smart
Topic: Elite Qubo Digital Smart B+ (won't re-calibrate)
Replies: 2
Views: 246

Re: Elite Qubo Digital Smart B+ (won't re-calibrate)

Hi

It is necessary to investigate further.
Please contact the customer care at myetraining@elite-it.com, the guys there will tell you what to do.

Regards
by Elite Admin S
Mon Jul 30, 2018 9:37 am
Forum: myRealVideo
Topic: Cambiar RealVideo a iOS
Replies: 1
Views: 244

Re: Cambiar RealVideo a iOS

Hola

No te preocupes!
Invianos una foto del DVD original al correo myetraining@elite-it.com y te activamos el download gratuito por la app! 8-)

Un saludo
by Elite Admin S
Mon Jul 30, 2018 9:35 am
Forum: Software Real
Topic: Elite Real Software always can't connect to server
Replies: 3
Views: 541

Re: Elite Real Software always can't connect to server

Hi

It seems that the server is down in this moment.
We will fix the problem as soon as possible, thank you a lot for reporting it!
by Elite Admin S
Mon Jul 30, 2018 8:54 am
Forum: Drivo & Drivo II
Topic: Truth on Elite Drivo BLUETOOTH AND ANT+ simultaneously
Replies: 3
Views: 728

Re: Truth on Elite Drivo BLUETOOTH AND ANT+ simultaneously

Hi sebrios Man... you have touched a nerve. We thought the Upgrado app (that allows users to upgrade their firmware) would have been ready in the beginning on this year. But you already know this part. We had some problem with it, as it didn't work properly with all the type of trainers. As you can ...
by Elite Admin S
Fri Jul 27, 2018 8:41 am
Forum: myRealVideo
Topic: help for video with garmin virb
Replies: 1
Views: 241

Re: help for video with garmin virb

Hi

It's not possible to import it in myRealVideo, sorry.

Regards
by Elite Admin S
Thu Jul 26, 2018 8:21 am
Forum: Direto
Topic: Elite Direto Knocking Sound
Replies: 6
Views: 1023

Re: Elite Direto Knocking Sound

@jamesharvey06 It's hard to tell. Noises may be due to many causes (often are due to not perfect mounting of the cassette, for example). The best way to act is to record a little video of the noise and send it to the customer care, the guys there will hear it and tell you what may be the cause. Rega...
by Elite Admin S
Wed Jul 25, 2018 8:22 am
Forum: Turno
Topic: Inicazione velocità assurda TURNO/Garmin 520
Replies: 2
Views: 466

Re: Inicazione velocità assurda TURNO/Garmin 520

Buongiorno Quando si utilizza un dispositivo o una app non Elite con il Turno, è necessario impostare la circonferenza ruota considerando il rapporto interno del trainer. Apra le impostazioni del Garmin e inserisca un valore di circonferenza pari a quella della sua ruota divisa per 15,34 (come indic...
by Elite Admin S
Wed Jul 25, 2018 8:18 am
Forum: Trainers general discussion
Topic: Direto Response Time
Replies: 2
Views: 611

Re: Direto Response Time

Buongiorno Ettore Direto has inside a stepping motor that controls a magnetic arm that adjusts the trainer resistance. This movement can take some seconds, especially if the power gap is big. In both your examples, the power gap seems important (a sprint or a restart) so it is normal that the traine...
by Elite Admin S
Mon Jul 23, 2018 8:30 am
Forum: Nero
Topic: Nero Bike Rollers
Replies: 1
Views: 337

Re: Nero Bike Rollers

Hi

It should be available at the end of December/beginning of January :geek:
by Elite Admin S
Mon Jul 23, 2018 8:21 am
Forum: My e-training Mobile
Topic: Help login two phones
Replies: 1
Views: 227

Re: Help login two phones

Every subscription is linked to the account used during the registration. So, if your wife has a different account she must purchase her own subscription. Some time ago there was a special option that allowed to "share" the subscription between a couple of accounts, but it has been removed...

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