Search found 2246 matches

by Elite Admin S
Tue Oct 19, 2021 10:51 am
Forum: Suito
Topic: Problemi collegamento dopo update
Replies: 2
Views: 24

Re: Problemi collegamento dopo update

Buongiorno

Se connette il Suito con un altro dispositivo (smartphone, pc...) ha lo stesso problema?
Può fare una prova?

Saluti
by Elite Admin S
Mon Oct 18, 2021 10:26 am
Forum: Smart Trainers
Topic: Speed readings in Zwift too high for Power Mag Smart B+
Replies: 1
Views: 28

Re: Speed readings in Zwift too high for Power Mag Smart B+

Hi

Your trainer is not a controllable trainer (that option is for interactive trainers), it's a smart trainer.

Follow the instructions in this link for smart trainers:
https://elitesrl.zendesk.com/hc/en-us/a ... n-on-Zwift

Regards
by Elite Admin S
Mon Oct 18, 2021 10:20 am
Forum: Direto, Direto X, Direto XR
Topic: Direto XR flywheel screws
Replies: 1
Views: 47

Re: Direto XR flywheel screws

Hi It's not possible to understand from that photos. I suggest you to contact our customer care adding some more photo (especially without the plastic cover) to understand better your question https://support.elite-it.com/en/ticket To remove the plastic cover, follow the instructions in this link (o...
by Elite Admin S
Mon Oct 18, 2021 10:14 am
Forum: Suito
Topic: Firmware update 196
Replies: 3
Views: 75

Re: Firmware update 196

Hi guys

Version 196 enable the incline parameter, which is used by Rizer accessory

Regards
by Elite Admin S
Mon Oct 18, 2021 10:07 am
Forum: Interactive Trainers
Topic: Vibration with my new rollers - is this normal ??
Replies: 1
Views: 29

Re: Vibration with my new rollers - is this normal ??

Hi

Please contact the customer care.
If the vibration is also audible, send a little video so the guys there can hear the noise.
And remember to specify the trainer serial number

https://support.elite-it.com/en/ticket
by Elite Admin S
Fri Oct 15, 2021 9:58 am
Forum: Trainers general discussion
Topic: Elite Suito stuck on high resistance
Replies: 7
Views: 1934

Re: Elite Suito stuck on high resistance

Hi guys Usually this kind of issue is caused by a malfunctioning of the electronic circuit board, which for some reason is not able to move the magnets back. The good news is that this issue can be solved easily by replacing the electronic board (which is an easy operation). So, if you have this kin...
by Elite Admin S
Fri Oct 15, 2021 9:42 am
Forum: Interactive Trainers
Topic: Update Nero
Replies: 1
Views: 34

Re: Update Nero

Please contact our customer care:
https://support.elite-it.com/en/ticket

Regards
by Elite Admin S
Fri Oct 15, 2021 9:40 am
Forum: Direto, Direto X, Direto XR
Topic: Can I connect a 7x2 speed bike to my Elite direto XR
Replies: 1
Views: 47

Re: Can I connect a 7x2 speed bike to my Elite direto XR

Hi

Direto XR supports only 9-10-11sp cassette.
That said, we know that some users have been able to install also different cassettes by using additional spacers and with the help of their mechanics.
We cannot guarantee the proper functioning of the gear and these conditions
by Elite Admin S
Fri Oct 15, 2021 9:35 am
Forum: Direto, Direto X, Direto XR
Topic: Part lost
Replies: 1
Views: 36

Re: Part lost


Go to advanced search