Search found 161 matches

by Elite Admin S
Thu Aug 03, 2017 8:16 am
Forum: Interactive Trainers
Topic: Real Turbo Muin not connecting
Replies: 1
Views: 81

Re: Real Turbo Muin not connecting

Hi

Please can you tell me the serial number of your trainer?
Can you also tell me which version of Real do you have?
If you use our my e-training app on a smartphone, are you able to connect to the trainer?

Regards
by Elite Admin S
Tue Aug 01, 2017 8:23 am
Forum: Interactive Trainers
Topic: Elite Drivo BLUETOOTH AND ANT+ simultaneously (like direto)??
Replies: 2
Views: 119

Re: Elite Drivo BLUETOOTH AND ANT+ simultaneously (like direto)??

Hi

I can confirm you that we will release an update in fall that will enable this functionality ;)

Regards
by Elite Admin S
Tue Aug 01, 2017 8:17 am
Forum: Interactive Trainers
Topic: Drivo necessita di reset su usato con Garmin 520?
Replies: 1
Views: 71

Re: Drivo necessita di reset su usato con Garmin 520?

Buongiorno Non dovrebbe essere necessaria nessuna procedura iniziale. Sembra che il Garmin invii un segnale di resistenza all'avvio (ma è la prima volta che mi viene segnalato questo tipo di problema, quindi ritengo sia un'anomalia e non un problema di impostazioni). Come prima cosa, le suggerisco d...
by Elite Admin S
Fri Jul 28, 2017 8:10 am
Forum: Trainers general discussion
Topic: Bike Won't Fit??
Replies: 1
Views: 114

Re: Bike Won't Fit??

Hi Gerallt

Kura is compatible with bikes with 130-135 x 5 mm hubs with quick clamping system and 142x12 with thru-axle.
Please check the hub dimension to see if it is compatible.

Regards
by Elite Admin S
Thu Jul 27, 2017 11:33 am
Forum: My e-training
Topic: Salite e Drivo
Replies: 5
Views: 149

Re: Salite e Drivo

Si, esatto
by Elite Admin S
Thu Jul 27, 2017 11:21 am
Forum: My e-training
Topic: Salite e Drivo
Replies: 5
Views: 149

Re: Salite e Drivo

Non esiste attualmente nessuna tipologia di allenamento basato sulla pendenza sulla app (c'è solo sul software)
Per questo non lo trova.

Stiamo valutando appunto l'inserimento di questa opzione in futuro.

Saluti
by Elite Admin S
Wed Jul 26, 2017 8:31 am
Forum: Trainers general discussion
Topic: Elite Muin and Misuro B+
Replies: 3
Views: 128

Re: Elite Muin and Misuro B+

Hi

At this point, it is better to contact our customer care to investigate further.
Please use the contact form in the app, so we will receive all the data related to your device.
Add also a link to this conversation and remember to specify the serial number of the trainer.

Regards
by Elite Admin S
Wed Jul 26, 2017 8:27 am
Forum: My e-training
Topic: Salite e Drivo
Replies: 5
Views: 149

Re: Salite e Drivo

Buongiorno! Se esegue un video o un allenamento con la nostra app my e-training, la resistenza verrà regolata automaticamente dalla app in modo da simulare la pendenza richiesta. Non deve eseguire nessun settaggio. Se invece utilizza la modalità livelli, il discorso è un po' diverso. Questo tipo di ...
by Elite Admin S
Mon Jul 24, 2017 9:10 am
Forum: My e-training
Topic: Invalid SN on new trainer
Replies: 9
Views: 258

Re: Invalid SN on new trainer

Thank you guys, we'll do some check on the QR code labels
by Elite Admin S
Mon Jul 24, 2017 9:09 am
Forum: Misuro
Topic: Elite Crono Fluid and a Misuro B+
Replies: 1
Views: 51

Re: Elite Crono Fluid and a Misuro B+

Hi Not all the Fluids are compatible with Misuro. The first productions started before the misuro production, so not all the trainers have the magnet housing. Check if the trainer box has a "misuro compatible" label. Also, check if there is the magnet housing on a side of the elastogel rol...

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