Search found 97 matches

by Elite Admin S
Mon Jun 26, 2017 12:37 pm
Forum: Trainers general discussion
Topic: Connexion ID elite-real
Replies: 3
Views: 7

Re: Connexion ID elite-real

Hi

Please can you tell me exactly which error do you get if you insert your email and password?

Regards
by Elite Admin S
Mon Jun 26, 2017 12:35 pm
Forum: Software Real General Discussion
Topic: Téléchargement de vidéo
Replies: 2
Views: 5

Re: Téléchargement de vidéo

Hi

Do you mean our Elite RealVideos or the free myRealVideos?
In the first case, by now it's only possible to buy them in a shop (in the near future we will also have an online purchase).
In the second case, you can simply select myRealVideo and choose between the available videos.

Regards
by Elite Admin S
Mon Jun 26, 2017 12:33 pm
Forum: Interactive Trainers
Topic: real emotion resposiveness
Replies: 1
Views: 2

Re: real emotion resposiveness

Hi It is due to how the trainer is made. The trainer has a magnetic arm moved by a step motor, so it takes some seconds to put the arm in the correct position. If you have a b+ version or an ant upgradable version of the firmware, you can indeed speed it up a little. In this case, here's the link on...
by Elite Admin S
Fri Jun 23, 2017 12:19 pm
Forum: My e-training
Topic: CONCONI TEST
Replies: 4
Views: 38

Re: CONCONI TEST

Hi You can use the training test. By now, we don't have any other test similar to Conconi test. Talking about tests, you can also evaluate the purchase of the pedaling analysis (http://drivo.cc/system/cms/document/data/5/DRIVO_Pedaling_analysis_02.pdf) Finally, you can look if there is any other thi...
by Elite Admin S
Fri Jun 23, 2017 11:47 am
Forum: My e-training
Topic: CONCONI TEST
Replies: 4
Views: 38

Re: CONCONI TEST

Hi

I'm sorry, the Conconi test is no more available in our software and app because our license has expired, so we don't have the permission to use it anymore.

Regards
by Elite Admin S
Fri Jun 23, 2017 8:15 am
Forum: My e-training
Topic: PEDALING ANALYSIS price ?
Replies: 2
Views: 32

Re: PEDALING ANALYSIS price ?

Hi

It is for life and after the purchase it will be active for all your devices.

Regards
by Elite Admin S
Thu Jun 22, 2017 8:09 am
Forum: myRealVideo
Topic: Vidéo récupération
Replies: 1
Views: 32

Re: Vidéo récupération

Hi

Run the app and select the setting option. Click on "Guide" to open the user guide of the app, it's all explained there.

Regards
by Elite Admin S
Thu Jun 22, 2017 8:04 am
Forum: myRealVideo
Topic: Connexion impossible
Replies: 1
Views: 15

Re: Connexion impossible

Hi

Please contact our customer care using the contact form in myRealVideo app, they will give you instructions on how to solve the problem.

Regards
by Elite Admin S
Thu Jun 15, 2017 8:13 am
Forum: myRealVideo
Topic: Try to capture Video but fail.
Replies: 2
Views: 93

Re: Try to capture Video but fail.

Hi Johannes If the orientation is wrong, you should receive an error message and then the app stops registering. Is this what happens to you? If it is so, try turn the phone upside down. If the problem doesn't disappear, please contact our customer care at real@elite-it.com and a technician will hel...
by Elite Admin S
Wed Jun 14, 2017 11:57 am
Forum: Smart Trainers
Topic: Sleepy Kura
Replies: 2
Views: 89

Re: Sleepy Kura

Hi About the Kura issue, please contact our customer care at real@elite-it.com explaining the problem, they will ask you some test to understand the cause of the issue. About the simultaneous use of ant+ and bluetooth, the bluetooth should switch off the ant+ communication. But if this won't happen ...

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