Search found 1003 matches

by Elite Admin S
Mon May 21, 2018 9:00 am
Forum: Trainers general discussion
Topic: Direto calibration value
Replies: 2
Views: 22

Re: Direto calibration value

Hi Skyrunner39

The value you're getting is still within the limits.
If it lowers more than this (less than 6630), contact the customer care at myetraining@elite-it.com (it may be necessary to tighten the belt).

Regards
by Elite Admin S
Mon May 21, 2018 8:58 am
Forum: Interactive Trainers
Topic: Elite Drivo Problem (strange sound)
Replies: 1
Views: 12

Re: Elite Drivo Problem (strange sound)

Hi

I don't hear anything unusual.
The sound you hear is the normal sound of the free hub that is slowing down.
by Elite Admin S
Mon May 21, 2018 8:54 am
Forum: Configuro
Topic: Speed help
Replies: 1
Views: 7

Re: Speed help

Hi Anthony First thing to do in this cases is always the same: check the behavior of the trainer if you use my e-training app . In this way, we'll be able to exclude a trainer malfunctioning. If using our app aspeed works properly, there must be something wrong in Wahoo Elemnt Bolt configuration. Ma...
by Elite Admin S
Mon May 21, 2018 8:49 am
Forum: My e-training Mobile
Topic: Riding uploaded kml. Route
Replies: 6
Views: 80

Re: Riding uploaded kml. Route

Hi guys First of all... please, when you attach images, remember to reduce the dimensions. The discussion will be more "readable". About the kml files, it's a bit complicated. We noticed that often the kml files includes some anomalies that can cause some problems. I don't know if this is ...
by Elite Admin S
Mon May 21, 2018 8:42 am
Forum: Interactive Trainers
Topic: Direto power off by around 50 watts
Replies: 21
Views: 2013

Re: Direto power off by around 50 watts

Hi I've checked and indeed in the latest user manual the instructions have been removed (sorry, I didn't notice). An explanation is needed here :geek: Tightening the belt is not a normal maintenance operation. It is needed only in particular cases. In the first version of the user manual, there were...
by Elite Admin S
Fri May 18, 2018 8:29 am
Forum: My e-training Mobile
Topic: Riding uploaded kml. Route
Replies: 6
Views: 80

Re: Riding uploaded kml. Route

It is necessary to check the source file.
Please contact the customer care at real@elite-it.com adding a short description of the problem and the kml file.

Regards
by Elite Admin S
Fri May 18, 2018 8:27 am
Forum: Interactive Trainers
Topic: Direto power off by around 50 watts
Replies: 21
Views: 2013

Re: Direto power off by around 50 watts

With Direto, you have to check the offset you get at the end of calibration. If it is more than 5 points lower than the original one, you have to tighten the belt. Please, when you tighten the belt, do 1 turn at time of the guide pulley. No more. Then, check again the offset. NEVER exceed the origin...
by Elite Admin S
Thu May 17, 2018 8:55 am
Forum: myRealVideo
Topic: Some details to buy a real video
Replies: 5
Views: 137

Re: Some details to buy a real video

The videos on youtube have lower quality.
About Ventoux, It has the same video quality of Tour of the Moon.

I'm not sure to have understood this question:
Can you give us the RealVideo video features that Elite sells in MyE Training Desktop?

Can you explain me what do you mean?

Regards
by Elite Admin S
Thu May 17, 2018 8:49 am
Forum: Interactive Trainers
Topic: Qubo Smart B+ Lights?
Replies: 1
Views: 25

Re: Qubo Smart B+ Lights?

Hi Indeed, the new board has three leds. Red led : power Blue led : bluetooth connection (blinking if ready, stable if connected and transmitting - so, only during the training) Green led : ant+ connection (blinking if ready, stable if connected and transmitting - so, only during the training) About...
by Elite Admin S
Thu May 17, 2018 8:45 am
Forum: My e-training Mobile
Topic: Activation code for 12 month trial
Replies: 6
Views: 689

Re: Activation code for 12 month trial

@mnisioka,

contact the customer care at myetraining@elite-it.com adding a photo of the coupon code and specifying your account address.

Regards

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