Elite forum

Hi

Thank you for your suggestion, but I'm not sure it will be a good idea.
Every year we produce new products and in few time the forum will have too many sections.

But I'll think about a possible solution to improve the situation, promised

Hi Direto sends the global power of a complete pedal stroke (left + right pedal) and also the percentage of force between your two legs If you're not using our wired cadence sensor, it sends the percentage without specifying if it is the right or left pedal. If you use it, instead, the Direto will s...

Hi CJ Thank you for your post, it's a good opportunity for me to explain a common error ;) The reduced circumference (divided by the trainer ratio) must be used in non Elite devices/apps ONLY if you're connecting to the trainer as speed&cadence . Not if you connect to it as a ant+ fe-c (controll...

It may be that some variable overflows, this could explain this behavior.
Keep us updated on wahoo reply

Hi ftalat

So, you're saying that the trainer seems to not do enough resistance?
Please do this test. Run my e-training app this time and do the same training (ride on a flat) and let me know if you have the same feeling or not.

Hi Explanation :geek: When you plug the power supply, Direto places itself to what we call "default starting point". This position has a little resistance (it's not a 0 resitance position). It is needed in case a user wants to use the trainer without any device, so he can still pedal on it...

First of all, try restarting your phone. If the problem doesn't disappear, please contact the customer care using the contact form in the app and adding a little explication of the problem. In this way we'll receive some additional information on your device and installation and can make some tests....

Hi Usually this kind of issues are due to windows user permissions. Basically, Windows doesn't allow you to save the videos in the default folder (and this may also be due to some windows update, that explains why before you were able to save them in the same folder). Please try in this way: - creat...

Hi I'm sorry, once the coupon has been registered it is linked to the account that has been used. It is not possible to transfer it to other accounts. If you want to use all the functions in my e-training app, you have necessarily to purchase your own subscription (or you'll have to use his account)...

Hi

In my experience, this is the first time we have a similar issue.
But indeed it would be interesting to understand if other users had the same problem.

Of course our technicians are working on your case to understand what happened