Elite forum

Hi Direto uses an internal stepping motor that moves a magnetic arm to adjust the trainer resistance. This means that it takes some time to reach the requested position. The bigger the power gap, the longer the time it takes to reach the position. So, this is the first cause of the delay. But this i...

Le confermo che stiamo avendo un problema con le corse a mappe.
Il problema sarà risolto con il prossimo aggiornamento del software

Ci scusiamo per l'inconveniente
Saluti

Sulla versione Desktop è presente la modalità pendenza.
Sulla app non ancora, ma lo sarà a breve.

Saluti

In questo momento nella app questa funzione non è disponibile, mi spiace.
Lo sarà a breve.

Saluti

It could be necessary to tighten the belt. Please do a ten minutes training to warm up the trainer and then do a calibration. Take note of the offset value you get. Compare it with the one you've got on the sticker on the trainer. If the difference is higher than 5, it is necessary to tighten the be...

Please contact the customer care at myetraining@elite-it.com

Regards

Hi

On the Garmin settings, you have to set a circumference equal to the roller one (so, 94mm).
Put this value on your Garmin and speed will be correct.
Please notice that not all the Garmin devices allow to insert a so low value.

Regards

Which error you get in the app when you try to pair the Rampa?
Which device are you using?

Regards

Please contact our customer care at myetraining@elite-it.com

Regards

It seems a problem with the com port. Please follow this procedure: - download the file at this link: https://drive.google.com/open?id=1k-Ye27vGbQ3VLE9HSrxMJMyXa6B-Q4GH - unzip it and copy it in Real folder (in the same place where the file Real.exe is) - open windows device manager - check in the C...