Elite forum

Hi

It is necessary to investigate further.
Please contact the customer care at myetraining@elite-it.com, the guys there will tell you what to do.

Regards

Hola

No te preocupes!
Invianos una foto del DVD original al correo myetraining@elite-it.com y te activamos el download gratuito por la app!

Un saludo

Hi

It seems that the server is down in this moment.
We will fix the problem as soon as possible, thank you a lot for reporting it!

Hi sebrios Man... you have touched a nerve. We thought the Upgrado app (that allows users to upgrade their firmware) would have been ready in the beginning on this year. But you already know this part. We had some problem with it, as it didn't work properly with all the type of trainers. As you can ...

Hi

It's not possible to import it in myRealVideo, sorry.

Regards

@jamesharvey06 It's hard to tell. Noises may be due to many causes (often are due to not perfect mounting of the cassette, for example). The best way to act is to record a little video of the noise and send it to the customer care, the guys there will hear it and tell you what may be the cause. Rega...

Buongiorno Quando si utilizza un dispositivo o una app non Elite con il Turno, è necessario impostare la circonferenza ruota considerando il rapporto interno del trainer. Apra le impostazioni del Garmin e inserisca un valore di circonferenza pari a quella della sua ruota divisa per 15,34 (come indic...

Buongiorno Ettore Direto has inside a stepping motor that controls a magnetic arm that adjusts the trainer resistance. This movement can take some seconds, especially if the power gap is big. In both your examples, the power gap seems important (a sprint or a restart) so it is normal that the traine...

Hi

It should be available at the end of December/beginning of January

Every subscription is linked to the account used during the registration. So, if your wife has a different account she must purchase her own subscription. Some time ago there was a special option that allowed to "share" the subscription between a couple of accounts, but it has been removed...