Hi
You can raise a ticket here:
https://support.elite-it.com/en/ticket
Or you can write to this email address:
info@elite-it.com
Regards
Search found 2771 matches
- Tue Mar 12, 2024 9:35 am
- Forum: Forum questions
- Topic: support.elite-it.com e-mail address is not available
- Replies: 1
- Views: 198
- Wed Feb 28, 2024 8:24 am
- Forum: Suito
- Topic: Suito problem (either power adapter or firmware...no idea)
- Replies: 1
- Views: 213
Re: Suito problem (either power adapter or firmware...no idea)
Hi Giacomo
Please don't use a non original power supply with your trainer.
The problem may be on the power supply or on the circuit board. Please contact the support:
https://support.elite-it.com/en/ticket
Please don't use a non original power supply with your trainer.
The problem may be on the power supply or on the circuit board. Please contact the support:
https://support.elite-it.com/en/ticket
- Mon Feb 12, 2024 9:25 am
- Forum: My e-training
- Topic: My e-training e sensore di cadenza Garmin
- Replies: 2
- Views: 456
Re: My e-training e sensore di cadenza Garmin
Ciao
La configurazione sembra corretta.
Se provi con un altro dispositivo ti dà lo stesso problema?
Se è così e nemmeno rifacendo la configurazione va a posto, apri un ticket all'assistenza:
https://support.elite-it.com/it/ticket
La configurazione sembra corretta.
Se provi con un altro dispositivo ti dà lo stesso problema?
Se è così e nemmeno rifacendo la configurazione va a posto, apri un ticket all'assistenza:
https://support.elite-it.com/it/ticket
- Mon Feb 12, 2024 8:47 am
- Forum: Direto, Direto X, Direto XR
- Topic: Question about the operation of the Elite Direto XRT trainer (The sound of the trainer)
- Replies: 2
- Views: 276
Re: Question about the operation of the Elite Direto XRT trainer (The sound of the trainer)
Hi
I cannot play the video, sorry.
Generally speaking, if there's a noise that you are not sure to be normal, the best thing to do is to raise a ticket to our support:
https://support.elite-it.com/en/ticket
Send them a video and the guys there will check if it's normal or not
I cannot play the video, sorry.
Generally speaking, if there's a noise that you are not sure to be normal, the best thing to do is to raise a ticket to our support:
https://support.elite-it.com/en/ticket
Send them a video and the guys there will check if it's normal or not
- Mon Feb 12, 2024 8:32 am
- Forum: My e-training
- Topic: Strange FTP power value.
- Replies: 1
- Views: 217
Re: Strange FTP power value.
Hi
Definitely there's something wrong.
Please repeat the test and if you have the same result contact our support, as it is necessary to check the saved data.
Definitely there's something wrong.
Please repeat the test and if you have the same result contact our support, as it is necessary to check the saved data.
- Thu Feb 08, 2024 10:15 am
- Forum: Drivo & Drivo II
- Topic: Elite Drivo dropping connection and not adjusting resitance
- Replies: 2
- Views: 321
Re: Elite Drivo dropping connection and not adjusting resitance
Hi
If you use my e-training instead (level mode is available even without subscription), do you have the same issue or not?
If you use my e-training instead (level mode is available even without subscription), do you have the same issue or not?
- Mon Feb 05, 2024 9:42 am
- Forum: Direto, Direto X, Direto XR
- Topic: Resistance Stepper Motor
- Replies: 7
- Views: 3846
- Thu Feb 01, 2024 10:13 am
- Forum: Suito
- Topic: caricatore corrente / power plug
- Replies: 2
- Views: 562
Re: caricatore corrente / power plug
L'alimentatore elencato va bene per tutti i rulli elencati: Drivo, Drivo II, Justo, Direto, Direto X, Direto XR, Direto XR-T, Suito, Suito-T, Tuo, Zumo, gamma Qubo, gamma Real e gamma Arion.
- Thu Feb 01, 2024 8:09 am
- Forum: Drivo & Drivo II
- Topic: Drivo patina - Drivo scivola
- Replies: 1
- Views: 405
Re: Drivo patina - Drivo scivola
Podria ser necesario tensionar la correa.
Por favor contacta el servicio de asistencia, te diran lo que tienes hacer para tensionarla
Un saludo
Por favor contacta el servicio de asistencia, te diran lo que tienes hacer para tensionarla
Un saludo
- Thu Feb 01, 2024 8:06 am
- Forum: Trainers general discussion
- Topic: Manutenzione rullo direto xr-t
- Replies: 4
- Views: 4464
Re: Manutenzione rullo direto xr-t
Anche per il suito-t non è prevista manutenzione specifica.
Una calibrazione ogni 3-4 settimane, tenerlo all'asciutto e al pulito, evitare sbalzi di temperatura che possano creare condensa internamente.
Una calibrazione ogni 3-4 settimane, tenerlo all'asciutto e al pulito, evitare sbalzi di temperatura che possano creare condensa internamente.