Search found 847 matches

by Elite Admin S
Fri Feb 23, 2018 11:53 am
Forum: Interactive Trainers
Topic: Elite E-motion Rollers
Replies: 3
Views: 20

Re: Elite E-motion Rollers

There is a ant+ dongle, made by Wahoo, specific for apple devicese. It's this one: http://www.elite-it.com/en/products/global/trainers/sensors/dongle-ant You'd also need the lightning/30pin adapter: https://www.apple.com/uk/shop/product/MD823ZM/A/lightning-to-30-pin-adapter BUT ATTENTION! Recently m...
by Elite Admin S
Fri Feb 23, 2018 11:42 am
Forum: My e-training Mobile
Topic: Invalid SN on new trainer
Replies: 11
Views: 1329

Re: Invalid SN on new trainer

Contact the customer care at real@elite-it.com adding a photo of the coupon code and the account you use in the app.

Regards
by Elite Admin S
Fri Feb 23, 2018 11:41 am
Forum: Interactive Trainers
Topic: Disable/disengage/lower resistance on Drivo ?
Replies: 5
Views: 362

Re: Disable/disengage/lower resistance on Drivo ?

@jbroussia, If there are mechanical issues, noises or if some deep analysis is needed (often we ask exported trainings to check data), it is necessary to contact the customer care. In your case, it was necessary to be in contact with the customer care as you had a mechanical issue that required a re...
by Elite Admin S
Fri Feb 23, 2018 11:28 am
Forum: Software Real
Topic: pedal analyser
Replies: 2
Views: 8

Re: pedal analyser

On the graphs you can see the difference between the right and left leg.
The pedal analysis is available on both, the app and the software. Of course you cannot use them simultaneously.

Regards
by Elite Admin S
Thu Feb 22, 2018 12:42 pm
Forum: Interactive Trainers
Topic: elite direto no resistance
Replies: 1
Views: 21

Re: elite direto no resistance

Please contact the customer care at real@elite-it.com.
Some tests are needed to understand the situation.

Regards
by Elite Admin S
Thu Feb 22, 2018 12:41 pm
Forum: Interactive Trainers
Topic: Speed issues with new Rampa and Wahoo Elemnt.
Replies: 8
Views: 377

Re: Speed issues with new Rampa and Wahoo Elemnt.

I see our technicians are checking your situation.
Go on with the assistance with them and at the end, if you'd like, share here the results

Regards
by Elite Admin S
Thu Feb 22, 2018 12:26 pm
Forum: Smart Trainers
Topic: Noise from Real Turbo Muin B+
Replies: 3
Views: 100

Re: Noise from Real Turbo Muin B+

Noises are not so easy to analyze.
The causes may be many and very different one from the other.
So, I suggest you to take a video and send it to the customer care to check the situation.

Regards
by Elite Admin S
Thu Feb 22, 2018 12:24 pm
Forum: Smart Trainers
Topic: Configurazione p1 p2 e p3 su app
Replies: 2
Views: 48

Re: Configurazione p1 p2 e p3 su app

Potrebbe essere un problema di configurazione.
Ci contatti all'indirizzo real@elite-it.com e aggiunga gli screenshot della configurazione che ha impostato nella app (schermata parametri e schermata configurazione avanzata)

Saluti
by Elite Admin S
Thu Feb 22, 2018 12:23 pm
Forum: myRealVideo
Topic: Use of Gopro videos + GPS Track
Replies: 1
Views: 16

Re: Use of Gopro videos + GPS Track

Sorry, it's not possible.

Regards
by Elite Admin S
Thu Feb 22, 2018 12:23 pm
Forum: Interactive Trainers
Topic: Calbration with my direto on Zwift
Replies: 2
Views: 40

Re: Calbration with my direto on Zwift

Hi

Calibration must be done from my e-training app (Parameter - Advanced settings - calibration).
About Zwift, you have to connect the trainer as a controllable trainer and select the option with the "fe-c" word on it.

Regards

Go to advanced search