Search found 618 matches

by Elite Admin S
Mon Jan 01, 2018 6:53 pm
Forum: Trainers general discussion
Topic: MyEtraining
Replies: 1
Views: 221

Re: MyEtraining

You're not the first person looking for this option.
I'll forward your request to the development team so they can evaluate to add also the altimetry and GPS data in the exported file

Regards
by Elite Admin S
Mon Jan 01, 2018 6:51 pm
Forum: Trainers general discussion
Topic: DIRETO e specialized epic 2018: incompatibilità!
Replies: 1
Views: 253

Re: DIRETO e specialized epic 2018: incompatibilità!

Contatti l'assistenza tecnica all'indirizzo real@elite-it.com aggiungendo tutte le foto e i dettagli sul modello di bici

Saluti
by Elite Admin S
Mon Jan 01, 2018 6:49 pm
Forum: Interactive Trainers
Topic: Elite Qubo Smart Digital B+ loss of resistance
Replies: 1
Views: 102

Re: Elite Qubo Smart Digital B+ loss of resistance

It may be that the motor is stuck for some reason.
Please contact the customer care at real@elite-it.com, the guys there will give you the instructions to solve the problem

Regards
by Elite Admin S
Mon Jan 01, 2018 6:48 pm
Forum: My e-training Mobile
Topic: Historic data problems
Replies: 1
Views: 70

Re: Historic data problems

Please contact the customer care at real@elite-it.com, the guys there will fix the problem

Regards
by Elite Admin S
Mon Jan 01, 2018 6:47 pm
Forum: Interactive Trainers
Topic: Direto - Trainer road in erg mode - not adjusting to meet power numbers
Replies: 1
Views: 134

Re: Direto - Trainer road in erg mode - not adjusting to meet power numbers

How many often does it happens? It may be a disconnection.
Please try also with our my e-training app and let me know if you have the same issue there.

Regards
by Elite Admin S
Mon Jan 01, 2018 6:41 pm
Forum: Misuro
Topic: Misuro only goes to 10?
Replies: 1
Views: 37

Re: Misuro only goes to 10?

Probably you have an old version of the Misuro.
Please contact the customer care and add:
- the serial number of your Turbo Muin
- a photo of the Misuro (front and back)

Regards
by Elite Admin S
Mon Jan 01, 2018 6:38 pm
Forum: myRealVideo
Topic: Download of myRealVideos
Replies: 8
Views: 725

Re: Download of myRealVideos

My e-training Desktop pc software in this moment only supports the ant+ fe-c interactive trainers. If you have a RealTour ant version (not B+), it is not supported yet. BUT if your serial number is higher than 22210, you can upgrade the trainer to the fe-c version and connect it to the software as a...
by Elite Admin S
Mon Jan 01, 2018 6:34 pm
Forum: My e-training Mobile
Topic: MyEtraining Mobile, problemi con bluetooth
Replies: 1
Views: 77

Re: MyEtraining Mobile, problemi con bluetooth

Verifichi: - che il numero di lampeggii impostato sia corretto (devono essere 15) - che la posizione del misuro sia uguale a quella indicata sulle istruzioni (l'orientamento è importante) - che la batteria del misuro sia carica Se il problema non si dovesse risolvere, contatti il customer care all'i...
by Elite Admin S
Mon Jan 01, 2018 6:31 pm
Forum: Trainers general discussion
Topic: Qualcuno usa il DIRETO su Specialized Epic 2018? - Does Someone uses DIRETO and Specy Epic 2018?
Replies: 1
Views: 212

Re: Qualcuno usa il DIRETO su Specialized Epic 2018? - Does Someone uses DIRETO and Specy Epic 2018?

Contatti il customer care all'indirizzo real@elite-it.com.
Aggiunga qualche foto esplicativa e qualche misura, in modo da poter valutare la situazione

Saluti
by Elite Admin S
Mon Jan 01, 2018 6:29 pm
Forum: My e-training Desktop
Topic: MyEtraining Desktop - Turbo Muin
Replies: 1
Views: 78

Re: MyEtraining Desktop - Turbo Muin

I'm sorry guys, we still don't have a official release date.
But it should be available in a month or two.

Regards

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