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by Elite Admin S
Thu Apr 15, 2021 10:52 am
Forum: Qubo Digital / Novo Smart
Topic: Qubo digital smart b+ resistenza non varia
Replies: 4
Views: 1815

Re: Qubo digital smart b+ resistenza non varia

Ciao Se avete problemi con la resistenza del trainer, il primo test da fare è verificare il funzionamento del freno in modalità livelli. Pedalate a velocità costante e incrementate gradualmente il livello. Se non sentite variare la resistenza nemmeno in questa modalità, contattate l'assistenza tecni...
by Elite Admin S
Thu Apr 15, 2021 10:42 am
Forum: Direto & Direto X
Topic: Direto XR hard resistance at the start.
Replies: 15
Views: 1888

Re: Direto XR hard resistance at the start.

Hi guys I suppose you're using ERG mode. In ERG mode, the resistance of the trainer is based on the target power and the speed at which you're pedaling. So, if you have set a high power (for example 300W) and you're pedaling at low speed, resistance will be set very high. When you create an ERG mode...
by Elite Admin S
Thu Apr 15, 2021 10:25 am
Forum: Trainers general discussion
Topic: Elite Suito Garmin Connect
Replies: 2
Views: 15

Re: Elite Suito Garmin Connect

Hi

About circumference and speed, here's a useful link:
https://elitesrl.zendesk.com/hc/en-us/a ... party-apps

Regards
by Elite Admin S
Thu Apr 15, 2021 10:23 am
Forum: My e-training Desktop
Topic: synchronise training settings across devices?
Replies: 1
Views: 9

Re: synchronise training settings across devices?

Hi

I'm sorry, but personal settings are not synchronized between the various devices.
I'll forward your request to the developers anyway.

Regards
by Elite Admin S
Thu Apr 15, 2021 10:16 am
Forum: My e-training Mobile
Topic: Upload of training
Replies: 2
Views: 233

Re: Upload of training

Hi If you download a video on a device, you cannot find it on different devices. You'll have to download the same video file also on the other devices. That said, about the historic screen, you should find the training session in all the devices if you use the same account. If you can't see it, do a...
by Elite Admin S
Thu Apr 15, 2021 8:32 am
Forum: Trainers general discussion
Topic: Beeping issue
Replies: 1
Views: 60

Re: Beeping issue

Hi

If the beep appears even without the battery, the problem must be mechanic (maybe some squeaking noise that sound like a beep?)
I suggest you to contact the support at this page:
https://support.elite-it.com

Add a short video in which we can hear the noise

Regards
by Elite Admin S
Tue Apr 13, 2021 12:05 pm
Forum: Web Races
Topic: new race
Replies: 4
Views: 419

Re: new race

Hi guys

The videoraces were a feature of Real software.
They are not available in my e-training, and they are not in our short-term plan.
But we don't exclude to add them in the future

Regards
by Elite Admin S
Tue Apr 13, 2021 11:55 am
Forum: Trainers general discussion
Topic: Can't open a ticket on support.elite-it.com
Replies: 4
Views: 72

Re: Can't open a ticket on support.elite-it.com

Hi Arnaldo

Were you able to submit the ticket at the end?

Regards
by Elite Admin S
Tue Apr 13, 2021 11:53 am
Forum: My e-training Mobile
Topic: Calibration bug in mph?
Replies: 3
Views: 116

Re: Calibration bug in mph?

Hi Terry

You're right, it's always necessary to overcome the target value (and not only reach it).

Regards
by Elite Admin S
Mon Apr 12, 2021 9:41 am
Forum: Trainers general discussion
Topic: Suito T not connecting and making weird noise
Replies: 1
Views: 70

Re: Suito T not connecting and making weird noise

Hi There's definitely something wrong with power. The problem may be caused by the power supply or it may be due to the electronic circuit board. Do you have a tester/multimeter to check the output of the power supply? Or can you ask to your car electrician or in an electronic shop to check it for y...

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