Elite forum

Hi

Can you tell me the original offset of your Drivo (or the serial number)?

Regards

It is necessary to investigate further.
Please contact the customer care at real@elite-it.com adding as much information as possible (included the serial number of the trainer)

Regards

Hi Ulrich

I think they need an exported file of the training (probably in tcx format).
Let us know what they say.

Regards

Trazor, of course you have to check first if you have the same problem using our my e-training app/software (as I've told you) ;) It's not exactly an "issue", it's a different way to manage the resistance (in bluetooth). The protocol is the same, but how you command the trainer may be diff...

Contatti il nostro servizio di assistenza seguendo le istruzioni che sono indicate sul software (clicchi sull'icona dell'assistenza in alto a destra, sulla dashboard). Sono necessarie informazioni specifiche sulla sua installazione

saluti

Hi If you use the ant+ the problem is not present, correct? Also, if you use our app or software, you won't have the same issue, right? I think It's due on how Zwift control the resistance in bluetooth. Some time ago, they didn't consider speed in their calculation. I know they were working on this ...

Hi The resistance must change during phase 2. If this don't happen, there is something wrong. Check if the trainer brakes properly during other type of training and be sure to have the latest version of the app/software. If the trainer doesn't ever brake or the app doesn't control the resistance dur...

Hi Raphael Well, it's a little more complicated than this :geek: The max simulable slope depends on: speed of the rider, weight of rider, trainer power curve. About the weight , it's easy to understand. With the same slope, a lighter rider will develop less power compared to a more heavy rider. If y...

@enem,

I'll forward your suggestion too to our development team

Regards

Hi Greg

It is necessary to investigate further.
Please contact the customer care in this way: open my e-training Desktop, select the support icon (upper right corner) and follow the instruction there, so we will receive all the details about your machine.

Regards