Search found 959 matches

by Elite Admin S
Fri Apr 20, 2018 8:55 am
Forum: Interactive Trainers
Topic: Drivo belt slipping
Replies: 2
Views: 20

Re: Drivo belt slipping

Hi

Can you tell me the original offset of your Drivo (or the serial number)?

Regards
by Elite Admin S
Thu Apr 19, 2018 12:05 pm
Forum: My e-training Mobile
Topic: Training test and calibration with power meter
Replies: 1
Views: 34

Re: Training test and calibration with power meter

It is necessary to investigate further.
Please contact the customer care at real@elite-it.com adding as much information as possible (included the serial number of the trainer)

Regards
by Elite Admin S
Thu Apr 19, 2018 8:51 am
Forum: Bugs
Topic: Strava upload with real software
Replies: 3
Views: 76

Re: Strava upload with real software

Hi Ulrich

I think they need an exported file of the training (probably in tcx format).
Let us know what they say.

Regards
by Elite Admin S
Thu Apr 19, 2018 8:49 am
Forum: Interactive Trainers
Topic: Drivo + Zwift + Bluetooth = Problems
Replies: 4
Views: 28

Re: Drivo + Zwift + Bluetooth = Problems

Trazor, of course you have to check first if you have the same problem using our my e-training app/software (as I've told you) ;) It's not exactly an "issue", it's a different way to manage the resistance (in bluetooth). The protocol is the same, but how you command the trainer may be diff...
by Elite Admin S
Wed Apr 18, 2018 12:43 pm
Forum: Interactive Trainers
Topic: Strava/Realaxiom
Replies: 3
Views: 29

Re: Strava/Realaxiom

Contatti il nostro servizio di assistenza seguendo le istruzioni che sono indicate sul software (clicchi sull'icona dell'assistenza in alto a destra, sulla dashboard). Sono necessarie informazioni specifiche sulla sua installazione

saluti
by Elite Admin S
Wed Apr 18, 2018 12:42 pm
Forum: Interactive Trainers
Topic: Drivo + Zwift + Bluetooth = Problems
Replies: 4
Views: 28

Re: Drivo + Zwift + Bluetooth = Problems

Hi If you use the ant+ the problem is not present, correct? Also, if you use our app or software, you won't have the same issue, right? I think It's due on how Zwift control the resistance in bluetooth. Some time ago, they didn't consider speed in their calculation. I know they were working on this ...
by Elite Admin S
Wed Apr 18, 2018 12:34 pm
Forum: My e-training Mobile
Topic: Training Test - way too easy
Replies: 1
Views: 7

Re: Training Test - way too easy

Hi The resistance must change during phase 2. If this don't happen, there is something wrong. Check if the trainer brakes properly during other type of training and be sure to have the latest version of the app/software. If the trainer doesn't ever brake or the app doesn't control the resistance dur...
by Elite Admin S
Wed Apr 18, 2018 12:32 pm
Forum: Trainers general discussion
Topic: Direto slope 14%, real or virtual?
Replies: 1
Views: 52

Re: Direto slope 14%, real or virtual?

Hi Raphael Well, it's a little more complicated than this :geek: The max simulable slope depends on: speed of the rider, weight of rider, trainer power curve. About the weight , it's easy to understand. With the same slope, a lighter rider will develop less power compared to a more heavy rider. If y...
by Elite Admin S
Wed Apr 18, 2018 12:16 pm
Forum: myRealVideo
Topic: I would like to sort/filter Myreal videos by rating
Replies: 3
Views: 142

Re: I would like to sort/filter Myreal videos by rating

@enem,

I'll forward your suggestion too to our development team

Regards
by Elite Admin S
Tue Apr 17, 2018 9:11 am
Forum: myRealVideo
Topic: Elite myReal video problem with video not loading
Replies: 1
Views: 22

Re: Elite myReal video problem with video not loading

Hi Greg

It is necessary to investigate further.
Please contact the customer care in this way: open my e-training Desktop, select the support icon (upper right corner) and follow the instruction there, so we will receive all the details about your machine.

Regards

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