Search found 998 matches

by Elite Admin S
Fri May 18, 2018 8:29 am
Forum: My e-training Mobile
Topic: Riding uploaded kml. Route
Replies: 4
Views: 68

Re: Riding uploaded kml. Route

It is necessary to check the source file.
Please contact the customer care at real@elite-it.com adding a short description of the problem and the kml file.

Regards
by Elite Admin S
Fri May 18, 2018 8:27 am
Forum: Interactive Trainers
Topic: Direto power off by around 50 watts
Replies: 20
Views: 1990

Re: Direto power off by around 50 watts

With Direto, you have to check the offset you get at the end of calibration. If it is more than 5 points lower than the original one, you have to tighten the belt. Please, when you tighten the belt, do 1 turn at time of the guide pulley. No more. Then, check again the offset. NEVER exceed the origin...
by Elite Admin S
Thu May 17, 2018 8:55 am
Forum: myRealVideo
Topic: Some details to buy a real video
Replies: 5
Views: 135

Re: Some details to buy a real video

The videos on youtube have lower quality.
About Ventoux, It has the same video quality of Tour of the Moon.

I'm not sure to have understood this question:
Can you give us the RealVideo video features that Elite sells in MyE Training Desktop?

Can you explain me what do you mean?

Regards
by Elite Admin S
Thu May 17, 2018 8:49 am
Forum: Interactive Trainers
Topic: Qubo Smart B+ Lights?
Replies: 1
Views: 22

Re: Qubo Smart B+ Lights?

Hi Indeed, the new board has three leds. Red led : power Blue led : bluetooth connection (blinking if ready, stable if connected and transmitting - so, only during the training) Green led : ant+ connection (blinking if ready, stable if connected and transmitting - so, only during the training) About...
by Elite Admin S
Thu May 17, 2018 8:45 am
Forum: My e-training Mobile
Topic: Activation code for 12 month trial
Replies: 6
Views: 684

Re: Activation code for 12 month trial

@mnisioka,

contact the customer care at myetraining@elite-it.com adding a photo of the coupon code and specifying your account address.

Regards
by Elite Admin S
Wed May 16, 2018 8:30 am
Forum: Interactive Trainers
Topic: Direto power off by around 50 watts
Replies: 20
Views: 1990

Re: Direto power off by around 50 watts

Guys,

for this kind of issue please contact the customer care at myetraining@elite-it.com.
It is necessary to analyze the data.

Regards
by Elite Admin S
Tue May 15, 2018 8:39 am
Forum: Interactive Trainers
Topic: Direto minimum resistance
Replies: 8
Views: 823

Re: Direto minimum resistance

@ipco,

I really don't know exactly how TrainerRoad works.
Of course you can try with the power smoothing, then if you still have problems there (and not in my e-training), contact TrainerRoad customer care.
by Elite Admin S
Mon May 14, 2018 12:16 pm
Forum: Interactive Trainers
Topic: Direto minimum resistance
Replies: 8
Views: 823

Re: Direto minimum resistance

Hi ipco Yes, I meant my e-training app. If you're using my e-training, you have to insert your complete circumference value (that should be around 2000-2100mm). Only if you use a non Elite device or app you have to divide it by 12.1 (that should be around 170-175mm, depending on the circumference va...
by Elite Admin S
Fri May 11, 2018 9:36 am
Forum: Smart Trainers
Topic: ELITE KURA + POLAR V800 - Speed problem
Replies: 5
Views: 571

Re: ELITE KURA + POLAR V800 - Speed problem

Guys, as speed is calculated on the number of turns of the fan (where the magnet is) and not on the number of wheel turns, you have to divide the wheel circumference by the ratio of the trainer (12.1). If Polar doesn't allow you to insert this value, contact Polar and ask if there's a possible solut...
by Elite Admin S
Thu May 10, 2018 9:18 am
Forum: Interactive Trainers
Topic: direto erg mode in zwift
Replies: 10
Views: 253

Re: direto erg mode in zwift

Hi guys @raphnou, you're doing a training quite "extreme" (big change in power in few seconds). Please do this two tests: 1. do the same training (with the same segments) in my e-training and let me know if the situation is the same 2. in Zwift, increase a little the segments (20-30s inste...

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