Search found 1582 matches

by Elite Admin S
Fri Nov 15, 2019 12:03 pm
Forum: Direto
Topic: Knocking sound
Replies: 3
Views: 205

Re: Knocking sound

Hi guys

If you have issues related to noises, please contact the customer care at myetraining@elite-it.com.

Regards
by Elite Admin S
Fri Nov 15, 2019 12:02 pm
Forum: Smart Trainers
Topic: Qubo digital wireless
Replies: 1
Views: 45

Re: Qubo digital wireless

Contatti l'assistenza tecnica all'indirizzo myetraining@elite-it.com con tutti i dettagli.
Saluti
by Elite Admin S
Fri Nov 15, 2019 12:01 pm
Forum: Third Party Applications and non Elite devices
Topic: Abbinamento Real Turbo Muin a Swift
Replies: 1
Views: 31

Re: Abbinamento Real Turbo Muin a Swift

Che chiavetta ant sta utilizzando? Quella di Wahoo?
Se così fosse, attenzione poiché non è compatibile con i sistemi operativi più recenti

Saluti
by Elite Admin S
Fri Nov 15, 2019 11:31 am
Forum: My e-training Desktop
Topic: option "pedal stroke analysis" does not work
Replies: 1
Views: 40

Re: option "pedal stroke analysis" does not work

Hi Nigan

If you have contacted the customer care, please wait their reply.
The guys there will help you sorting out all your issues.

Regards
by Elite Admin S
Fri Nov 15, 2019 11:28 am
Forum: Drivo & Drivo II
Topic: ftms
Replies: 2
Views: 81

Re: ftms

Hi

It depends on the serial number, the first productions didn't use the ftms protocol.
Contact the customer care specifying your trainer serial number to know if yours has it or not (and eventually how to update it)

Regards
by Elite Admin S
Fri Nov 15, 2019 11:26 am
Forum: My e-training Mobile
Topic: Myetraning version 3.14.1 has problems
Replies: 3
Views: 97

Re: Myetraning version 3.14.1 has problems

Hi guys Sorry, the forum is not the customer care. For this kind of issue, the best thing to do is to contact our customer care sending an email with all the details about the problem. That said, try with uninstalling and installing again the app. If the problem persists, send an email to myetrainin...
by Elite Admin S
Fri Nov 15, 2019 11:24 am
Forum: Direto
Topic: Knocking sound
Replies: 1
Views: 66

Re: Knocking sound

@tom.cosgrave,

contact the customer care.
If possible, take a video in which the noise is clearly audible and upload it using a file sharing site (like www.wetransfer.com).
Add the link to the video in the email you'll sent to the customer care.

Regards
by Elite Admin S
Fri Nov 15, 2019 11:21 am
Forum: Qubo Digital / Novo Smart
Topic: Loud Squeaking Elite Qubo Digital Smart B Plus Trainer
Replies: 2
Views: 74

Re: Loud Squeaking Elite Qubo Digital Smart B Plus Trainer

@stuartcheverton,

contact the customer care at myetraining@elite-it.com.
It's probably a mechanical issue.

Regards
by Elite Admin S
Tue Oct 08, 2019 8:29 am
Forum: Smart Trainers
Topic: Drivo mantenimiento
Replies: 5
Views: 876

Re: Drivo mantenimiento

Hi guys

In these cases, the solution usually is to add some grease on the belt.
See this video for reference:
https://drive.google.com/open?id=1GDNKE ... wwi1-TE_ge

Regards
by Elite Admin S
Mon Sep 23, 2019 8:09 am
Forum: Other Trainers
Topic: Turno e assioma
Replies: 2
Views: 615

Re: Turno e assioma

Per accoppiare un sensore esterno di potenza, è sufficiente farlo dalla configurazione dell'app o del software. Nella app: - selezionare parametri - selezionare configurazione avanzata - selezionare seriale sensore di potenza Nel software: - selezionare impostazioni - selezionare seriale sensore di ...

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