Search found 1813 matches

by Elite Admin S
Thu Jul 09, 2020 11:53 am
Forum: Misuro
Topic: Novo Force 8 and Misuro B+ via bluetooth
Replies: 1
Views: 15

Re: Novo Force 8 and Misuro B+ via bluetooth

Hi You have to select speed & classical trainer and pair it there. If you have wrong speed, it means that the circumference value is not correct. The Misuro sensor calculates speed on the turns of the elastogel roller (not on the wheel) so you have to set a 94mm circumference. To know where to m...
by Elite Admin S
Thu Jul 09, 2020 10:26 am
Forum: Trainers general discussion
Topic: Elite Direto only blue color LED lights up, no red power LED lights up
Replies: 5
Views: 135

Re: Elite Direto only blue color LED lights up, no red power LED lights up

Hi

The electronic board costs 90€ plus shipment.
Of course if the trainer has less than 2 years we will send it for free.
Contact the customer care at myetraining@elite-it.com

Regards
by Elite Admin S
Wed Jul 08, 2020 8:56 am
Forum: Drivo & Drivo II
Topic: Drivo Erg Mode
Replies: 154
Views: 83367

Re: Drivo Erg Mode

Hi nomadicbry Do you have the same problem if you use my e-training? Try with this procedure: - power off all the other devices that can interfere with the trainer (Garmin or Wahoo devices, other smartphone...) - run my e-training - start a level mode training (available without subscription) and ch...
by Elite Admin S
Wed Jul 08, 2020 8:39 am
Forum: Trainers general discussion
Topic: Elite Direto only blue color LED lights up, no red power LED lights up
Replies: 5
Views: 135

Re: Elite Direto only blue color LED lights up, no red power LED lights up

Hi If only the blue led is lit, it means that the board is not properly supplied. The cause may be: 1. a problem on the power supply 2. a problem on the electronic board So, first of all you have to check the output of the power supply (you can check it with a tester/multimeter or ask to an electron...
by Elite Admin S
Tue Jul 07, 2020 10:12 am
Forum: Direto & Direto X
Topic: Direto Groaning sound
Replies: 1
Views: 50

Re: Direto Groaning sound

Please contact the customer care at myetraining@elite-it.com.
Add also a video in which we can hear the noise

Regards
by Elite Admin S
Tue Jul 07, 2020 10:10 am
Forum: Direto & Direto X
Topic: Elite Direto Knocking Sound
Replies: 13
Views: 7972

Re: Elite Direto Knocking Sound

@Saggyxxx1

Contact the customer care.
The problems you've described seems to indicate a problem on the belt.
It's necessary to investigate further

Regards
by Elite Admin S
Tue Jul 07, 2020 9:56 am
Forum: Direto & Direto X
Topic: level mode not working
Replies: 4
Views: 635

Re: level mode not working

I'm sorry Heiko.
We have scheduled some test on Sufferfest, please can you write me more details about the type of training you did so I can try to reproduce the issue?
You can write me also in pm if you prefer

Regards
by Elite Admin S
Mon Jul 06, 2020 10:44 am
Forum: Direto & Direto X
Topic: ELITE Direto VS Tacx Flux (T2900) - What to choose for Zwift??
Replies: 2
Views: 172

Re: ELITE Direto VS Tacx Flux (T2900) - What to choose for Zwift??

Hi Heiko This is not correct. We do release updates of our trainer firmware if necessary. We've the Upgrado app for this reason. We recently released updates for Nero, Suito and Zumo (for example). Direto didn't need an update, yet. I would like also to say that our customer care works hard to try t...
by Elite Admin S
Fri Jul 03, 2020 9:34 am
Forum: Drivo & Drivo II
Topic: Drivo knocking noise
Replies: 1
Views: 106

Re: Drivo knocking noise

Hi

In the video, I can hear:
- the noise of the cassette
- the sound of the motor that is adjusting the resistance (the same you have when you power on the trainer).

I think it's the same that the customer care guys has heard.
Both this are normal on this trainer.
by Elite Admin S
Wed Jul 01, 2020 1:12 pm
Forum: Other Trainers
Topic: Elite Qubo E-Digital WT
Replies: 1
Views: 85

Re: Elite Qubo E-Digital WT

Please contact our customer care at myetraining@elite-it.com

Regards

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