Elite forum

Hi It's good to remember that the measure of some power sensor may be different from the one done by the trainer because of the lost of power on the transmission (expecially on the chain). This is true expecially for pedal power sensor on anterior crown power sensors (as our trainers measure power o...

Turno doesn't have a motor inside (no resistance regulation), so in this sense it is more quiet.
Direto has it, but when you ride on it the sound of the chain is higher than the motor, so there's no much difference.

Se nessuna luce si accende, non è un buon segno.
Potrebbe essere un problema alla scheda.

Contatti l'assistenza tecnica all'indirizzo myetraining@elite-it.com

Saluti

Hi

Probably you have an old version of Super Crono, without the magnet housing.
You have to use a ant+ or bluetooth smart speed&cadence sensor on your bike and pair with that in the app (your device must support that protocol, of course)

Regards

Contatti l'assistenza tecnica all'indirizzo myetraining@elite-it.com inviando uno screenshot dell'errore

Saluti

Contact the customer care at myetraining@elite-it.com and add a photo of the wrong coupon code

Regards

The problem is how the device transmits to the external.
If a device doesn't send data out in a standard way, there's no much we can do unfortunately.

Post a photo of the trainer and I'll let you know (or if you need to know it urgently, send an email at the customer care at real@elite-it.com adding a photo of the trainer)

Regards

Hi

It's due to a mechanical issue and unfortunately it's not repairable.
But we're analyzing your specific case with our commercial department to try to meet you half way, you'll receive a reply soon

Regards

Confirmo lo que dice aitorm78.
Contactanos al correo myetraining@elite-it.com y adjunta un video en el cual se puede escuchar el sonido

Un saludo