Elite forum

If the problem persists even using different devices, contact the customer care at myetraining@elite-it.com

Regards

Hi

If you try with a different smartphone/tablet, do you have the same problem?

Hi

So, the problem is on the switch.
Please contact the customer care at myetraining@elite-it.com, the guys there will give you instructions to solve the problem

Regards

I'm sorry, it's not possible

Hi

The only format of file that can be imported in my e-training is kml (that you'll find then on the map courses list)
But if you look in the internet, you can find some software that can convert gpx files into kml files.

Regards

Hi

Don't use Garmin calibration, as we don't know exactly how it works.
Calibrate the trainer only using our my e-training app/software

Regards

Hi

Please use our my e-training app or software to calibrate the trainer.
We don't know if Zwift calibration supports Suito.

Regards

@mccllray

We haven't received any recent email from your account.
It's probably necessary to replace the belt and the pulley.
Please write to us at myetraining@elite-it.com or info@elite-it.com.

Regards

Hi If only the blue led is lit, it means that the board is not correctly powered. The problem may be due to: - a power supply malfunctioning - a board issue If you have a tester/multimeter, checking the output of the power supply is the first thing to do. You can also ask an electrician to test it a...

Hi

It's more probable something on a drum.
Please contact the customer care at myetraining@elite-it.com.

Regards