Elite forum

Hi guys

If you have issues related to noises, please contact the customer care at myetraining@elite-it.com.

Regards

Contatti l'assistenza tecnica all'indirizzo myetraining@elite-it.com con tutti i dettagli.
Saluti

Che chiavetta ant sta utilizzando? Quella di Wahoo?
Se così fosse, attenzione poiché non è compatibile con i sistemi operativi più recenti

Saluti

Hi Nigan

If you have contacted the customer care, please wait their reply.
The guys there will help you sorting out all your issues.

Regards

Hi

It depends on the serial number, the first productions didn't use the ftms protocol.
Contact the customer care specifying your trainer serial number to know if yours has it or not (and eventually how to update it)

Regards

Hi guys Sorry, the forum is not the customer care. For this kind of issue, the best thing to do is to contact our customer care sending an email with all the details about the problem. That said, try with uninstalling and installing again the app. If the problem persists, send an email to myetrainin...

@tom.cosgrave,

contact the customer care.
If possible, take a video in which the noise is clearly audible and upload it using a file sharing site (like www.wetransfer.com).
Add the link to the video in the email you'll sent to the customer care.

Regards

@stuartcheverton,

contact the customer care at myetraining@elite-it.com.
It's probably a mechanical issue.

Regards

Hi guys

In these cases, the solution usually is to add some grease on the belt.
See this video for reference:
https://drive.google.com/open?id=1GDNKE ... wwi1-TE_ge

Regards

Per accoppiare un sensore esterno di potenza, è sufficiente farlo dalla configurazione dell'app o del software. Nella app: - selezionare parametri - selezionare configurazione avanzata - selezionare seriale sensore di potenza Nel software: - selezionare impostazioni - selezionare seriale sensore di ...