Official Forum

I cannot create a new support ticket for my Elite Drivo, since my serial number is 5 numerical digits and your system sends me an error, to create a ticket it asks me for a serial number of 3 letters and 6 numbers, which I need How to make it recognize my 5-number serial number?

I am trying to create a new ticket but it does not accept the 5-digit serial number of my Drivo, “invalid serial code”

Same error message with FIT file

I have problems importing GPX files to Garmin Connect web, it sends an error when uploading the file.

"An error occurred while loading. Retry."

Why do I program an hour of training and it only registers 59 minutes and 59 seconds?

How can I calibrate Elite Arion Digital Smart B+ with an external powermeter?

Tengo un trainer Drivo y me encanta, estoy acostumbrado a entrenar en el Drivo, pero cuando quiero utilizar el trainer Arion Digital Smart B+ para trabajar equilibrio, la resistencia la siento mucho mas dura :oops: que el Drivo, ya realice los pasos para la calibración, cambie la liga de resistencia...

Do you need to calibrate the Drivo trainer when adding to the sensor within the Garmin Edge 1030 settings?

My Arion Digital Smart B+ is vibrating on the two rear rollers, will it be the belt? Is there any way to maintain the drums?

Administrators any answers?