Official Forum

Hi, his the nut/cassete axcel cover loose? The stub where the drop outs sit on, and if you undo it you can pull the whole cassette off the body of the directo, sometimes the pawls don't spring out and get stuck makes the cassette slipp, they may need cleaning and light oiling so the flick out.

What a pain, got a new stepper motor from elite, fitted it, tried it out, the resistance worked for 10 mins on zwift...then lost resistance...the magnets were not moving, I calibrated via the elite app, then did a spin down via elite app all ok. I even did the magnet test 1 to 16 it moved threw all ...

Hi I used 2mm spacers 1mm x2 , the spacers you get in the bag are 1.85mm and 2x1mm if you put them all on its too much and the last sprocket will not go on. I used a 11speed chain on a 10speed cassette, I put the 2x1mm spacers on

I have same problem, elite says in a post on here, Does not require specialist knowledge! I've stripped mine today my 4 year old, directo x, 2/2/2025 took the stepper motor out, by removing the fly wheel, to get to the (Carrier magnets) to take carrier off to get to the two tiny screws holding the c...

Does not require specialist knowledge! I've stripped mine today my 4 year old, directo x, 2/2/2025 took the stepper motor out, by removing the fly wheel, to get to the (Carrier magnets) to take carrier off to get to the two tiny screws holding the cheap motor on. Mine was making a right noise on sta...

Yep same problem, I had excessive break on could hardly turn pedals, squirted some gt 30 in to where the screw going in to motor, went on elites app snd moved the resistance threw 1 to 16..others day it was stuck on 7 and would not back off, clattering. Today, I tried on zwift peddling really fast n...

Hi, I too have problems with ny directo...it won't release the break it goes from 7 to 16 resistance on the app, but won't come back down from 7 to 1, I bought a new circuit board £80 from elite, it was not that. I was e-mailing elite for weeks, kept saying grease the screw multiple times! Which I d...

1.85mm plus 2x1mm his too much in my opinion its pushes the cassete further out, the 13 sprocket hardly goes on...I have tried 2x1mm spacers, and 1.85mm spacer you get on its own, I can not stop the 13 sprocket rumbling. I put the 2x1mm spacers out of the bag you get. The gears work, but the bottom ...

Bought a new trainer serial number invalid on coupon redeem. must entered it 6 times. Error E1014