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Thank you! I've already did that, and today they got back to me with a couple of tests. I hope we can fix the issue!

Dear Elite, I've got a Zumo trainer second hand in very good condition, it worked flawlessly out of the box yesterday. Today I've did a quick calibration in both the Elite android app, and in Zwift so I can start using the trainer as I intended. Now the trainer doesn't provide any resistance, unlike...