Official Forum

Elite have already sent me a new board and this new one produces exactly the same result, it will not move the stepper motor. The magnets etc I can replace in the exact same position as they were before removal.

Please see the below video.
This is the same even with the new circuit board that you kindly supplied to me.

https://youtu.be/GcYq-_CJ7zM

Hello. Thankyou for your reply. My job is as a service engineer for office equipment so I have experience with this type of thing. I have already removed the stepper motor and I can confirm that it does not turn even when out of the machine when I power the trainer on & off. I can turn it by han...

Is it possible for Elite to supply a new resistance Stepper motor to me for my Direto?

OK. No problem. The picture is a screen shot from your "Pulley Glueing Instructions"

I think my trainer has already had the pulley glued before I bought it but it is making a loud rumbling sound like worn bearings.

Hi there. Elite customer support have been brilliant and are sending me a replacement board to get my resistance working again, but I have a couple of questions. 1. I think my Direto needs new bearings for the axle that runs the red fan and small flywheel. See image below. Screenshot_20210914-202303...