Search found 57 matches

by hernandez_christ
Mon Apr 12, 2021 10:53 pm
Forum: Trainers general discussion
Topic: Can't open a ticket on support.elite-it.com
Replies: 4
Views: 55

Re: Can't open a ticket on support.elite-it.com

Hi

From the message it seems to be a temporary problem. Maybe you can try again tomorrow.
Else the mail you used is correct and they usually reply within 1 or 2 days. At least that's my experience.
by hernandez_christ
Mon Apr 12, 2021 2:12 pm
Forum: Web Races
Topic: new race
Replies: 4
Views: 400

Re: new race

How does that work? I don't see a "race" item in my-e-training mobile.

Is it like we all ride the same video/map/route more or less at the same time and at the end we see the final result? Or as in other apps it is a special feature where we can see live where we stand wrt others?
by hernandez_christ
Mon Apr 12, 2021 1:47 pm
Forum: Suito
Topic: Élite suite t
Replies: 3
Views: 47

Re: Élite suite t

Ah yes, I haven't thought about it but I got that as well the first time I connected.
by hernandez_christ
Mon Apr 12, 2021 1:44 pm
Forum: Trainers general discussion
Topic: Which circumference value do I have to use?
Replies: 29
Views: 49781

Re: Which circumference value do I have to use?

Thanks for the explanation. Now that makes sense!
by hernandez_christ
Sun Apr 11, 2021 10:25 pm
Forum: Suito
Topic: Élite suite t
Replies: 3
Views: 47

Re: Élite suite t

Bonjour Laetitia

C'est un Android ou iPhone ? Un modèle récent ?
Si ça ne fonctionne pas il faudra peut être contacter le support directement, par mail.
by hernandez_christ
Sun Apr 11, 2021 10:19 pm
Forum: Trainers general discussion
Topic: Which circumference value do I have to use?
Replies: 29
Views: 49781

Re: Which circumference value do I have to use?

Yes I agree. I need to double check but I think in my garmin 530 I didn't divide.
As you said, as long as it works!
by hernandez_christ
Sat Apr 10, 2021 9:40 pm
Forum: My e-training Mobile
Topic: Elevation is way too smooth after import
Replies: 2
Views: 91

Re: Elevation is way too smooth after import

The same imported in rouvy.

_20210410_213033.JPG
_20210410_213033.JPG (147.6 KiB) Viewed 56 times



Is there a setting in my e training to keep all gps positions and not filter them?
by hernandez_christ
Fri Apr 09, 2021 8:29 pm
Forum: Trainers general discussion
Topic: Which circumference value do I have to use?
Replies: 29
Views: 49781

Re: Which circumference value do I have to use?

I'm not sure this is still valid for all trainers. I have a suito and in garmin, zwift, rouvy I input the circumference directly and it works fine. I didn't need to divide.

Zumo and direto might still require it.
by hernandez_christ
Fri Apr 09, 2021 8:21 pm
Forum: Direto & Direto X
Topic: Replacement 142x12 attaining nut
Replies: 2
Views: 78

Re: Replacement 142x12 attaining nut

Hi

You should contact the support directly. They will surely have spare parts for you.
by hernandez_christ
Thu Apr 08, 2021 10:00 pm
Forum: My e-training Mobile
Topic: Elevation is way too smooth after import
Replies: 2
Views: 91

Re: Elevation is way too smooth after import

Any body has already imported a route?
Below what I get in myEtraining versus what I get in garmin (exact route) or even in naviki (not perfect, yet better than myEtraining)

_20210408_214420.JPG
MyEtraining route profile
_20210408_214420.JPG (251.55 KiB) Viewed 69 times


_20210408_214527.JPG
Garmin
_20210408_214527.JPG (84.16 KiB) Viewed 69 times


_20210408_215000.JPG
Naviki
_20210408_215000.JPG (107.11 KiB) Viewed 69 times

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