Official Forum

Hi

I have lust purchased Elite Direto (NOT Direto X) and am trying to complete training test.

Do I have to have a chest heart monitor?

Thanks

Ever since I purchased my Elite Suito in December 2019 it has a tendency to make an awful screeching sound every now and again. Similar to sound of metal on metal. It is a really alarming sound and must be bad for the trainer. Until this week it hadn't happened that regularly but I started using Zwi...

Hello

I have a Kura elite trainer for a 16 months and last 5 months the battery dont charged. I use the kura with plug external energie.

What how make with battery?

Thanks

Hi! I've been using the Elite Direto for a couple of years and have never experienced any issues but the other day the Erg mode stopped working all of a sudden. I've tried in both Trainerroad and Zwift and it seems to be the same problem in both. The trainer just doesn't change the resistens automat...

Hello,

My Elite Evo has suddenly broken. The resistance unit become really hard, and it is like pedaling on the mood.

How can I contact the customer care department? I cannot find any email or form to send a messaage.
Thanks a lot.

GD

My Etrainer(Elite Qubo, Power MAG) suddenly started to beep. it is now constantly beeping(every second). I removed the battery, it didn't help(I cannot understand where it gets the power to generate the beep). I replaced the battery, it didn't help. I started the trainer and pedaled for 10 minutes, ...

Hello,

I just upgraded to a Direto XR. In the MyTraining app, the circumference is 2070, in Rouvy it's listed as 2100. Should I change the Direto to 2100, that's a more common measurement for a 700x25 wheel https://mouseguide.splashthat.com

Thanks in advance

1st gen Direto been working great for 2 years. Now, horrible noises when I pedal and power readings all over the place, this started to happen after belt tightening and calibration. belt is in perfect condition and black roller is fine. There is however a lot of play in the axle that runs the flywhe...

I bought a Suito last September (UK) and have loved it. However, just recently, it has developed a 'knocking' sound from the flywheel when pushing through high power/cadence. best tts for mac Has anyone else had this issue and if so, what did you do to resolve it? Or is this 'terminal' and I'll need...

Hi there, I have a Direto since yesterday and using it with a Canyon CF SL Endurace which comes with an Ultegra R8000 (34-11). I have give 2166 for the wheel which is a 28x622. Also added an external cadence sensor. cs go aim practice Power estimates seems to be ok but what is odd is velocity measur...