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Did my Direto just break? I got on it to do a workout and it was pedaling fine, then the crank would barely turn, and now the resistance is really inconsistent and jerky. I tried adjusting the belt resistance to see if that might fix it, but it did not. Pedaling is jerky and there's a bit of a click...

There is a setting in Zwift that allows you to change how much hills change the resistance. I believe most set it near the middle.